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[Launchpad Bug Tracker <1317757@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: hplip (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1317757

Title:
  hp-setup problem prevents printers from working

Status in HP Linux Imaging and Printing:
  New
Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  There is a bug in Ubuntu 14.04's hplip-3.14.3 as well as the upstream (and
  recent) 3.14.4 package.

  When I try to use hp-setup to configure my new HP LaserJet 200 Color MFP M276n
  printer, hp-setup tries to automatically find and assign the correct PPD file.
  Sadly, the inserted path is

  lsb/usr/HP/hp-laserjet_200_colormfp_m276-ps.ppd.gz

  which does not point at the real file, which is at

  /usr/share/ppd/HP/hp-laserjet_200_colormfp_m276-ps.ppd.gz

  Result: the printer appears to be offline or switched off. When I enter the
  correct path manually when using hp-setup, everything is fine. This deserves to
  be corrected, also upstream.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: hplip (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CurrentDesktop: Unity
  Date: Fri May  9 08:26:27 2014
  InstallationDate: Installed on 2013-03-29 (405 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  SourcePackage: hplip
  UpgradeStatus: Upgraded to trusty on 2014-04-25 (13 days ago)

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