desktop-packages team mailing list archive

[chris pollock <1469313@xxxxxxxxxxxxxxxxxx>]

FWIW I've completely removed hplip and removed the printer.  Set it up
again using the CUPS interface:

Description:	HP LaserJet 1020
Location:	
Driver:	HP LaserJet 1020 Foomatic/foo2zjs-z1 (recommended) (grayscale, 2-sided printing)
Connection:	usb://HP/LaserJet%201020?serial=JL1F0DC
Defaults:	job-sheets=none, none media=na_letter_8.5x11in sides=one-sided

It is working fine.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1469313

Title:
  After installing hplip 3.15.6 printer is sometimes not recognized
  after reboot

Status in hplip package in Ubuntu:
  New

Bug description:
  HPLIP was automatically updated on 11 June 2015. During the upgrade
  instructions were carefully followed however at the end the printer
  was not recognized. The upgrade was attempted again and it was then
  noted that it was required to turn off then on the printer for it be
  be recognized at the end of the install. Today, 26 June 2015 after a
  reboot caused by a video freeze the printer was not recognized
  (firmware was not downloaded during boot as usual) and running hp-
  setup shows printer not recognized even after turning the printer off
  then on several times and also unplugging and replugging it in to the
  usb port. I have not yet gone through these steps:

  => Run the command "hp-uninstall" to cleanly uninstall HPLIP. Remove
  plug-ins too when prompted.

  => Install the latest (or already downloaded 3.15.2 run file)

  => Remove all the existing queues by running the command "hp-setup -r"

  => Re-configure the queue by running the command "hp-setup". This step
  will also prompt for installing the plugin. Follow the prompts to
  install the plugins.

  => Try printing to the queue named HP_LaserJet_1020

  After going through all the steps above the printer is again
  functional. Note: during the step to install the hp driver besides
  unplugging and replugging in the usb cable I have to additionally turn
  the printer off and on. Once this is done the driver installs
  correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: hplip (not installed)
  Uname: Linux 4.0.0-997-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri Jun 26 15:12:48 2015
  InstallationDate: Installed on 2014-10-24 (245 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1469313/+subscriptions