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[Bug 1476224] [NEW] apport-collect fails on headless server

 

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Attempting to run command:
   apport-collect 1473200
on a headless Ubuntu server I received the following error:

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...No packages found matching linux.
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 729, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
    if '~cloud' in packaging.get_version(package) and \
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
    raise ValueError('package does not exist')
ValueError: package does not exist
.....

*** Send problem report to the developers?


At this point the terminal interface becomes garbled and since we're already off into exception processing (while logged-in as root on a production server) I cancelled the process.
--- 
AlsaDevices:
 total 0
 crw-rw---T 1 root audio 116,  1 Jun 27 00:56 seq
 crw-rw---T 1 root audio 116, 33 Jun 27 00:56 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: i386
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
CurrentDmesg:
 Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
 dmesg: write failed: Broken pipe
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release i386 (20120424.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MarkForUpload: True
Package: linux (not installed)
PciMultimedia:
 
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-74-generic root=UUID=f683df2b-5513-4e3c-92a3-a6a1d4afdc32 ro cli console=ttyS0,115200
ProcVersionSignature: Ubuntu 3.2.0-74.109-generic 3.2.64
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RfKill: Error: [Errno 2] No such file or directory
Tags:  precise
Uname: Linux 3.2.0-74-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
 
dmi.bios.date: 11/11/2002
dmi.bios.vendor: Intel Corporation
dmi.bios.version: SBR20.86B.0041.P01.0211111022
dmi.board.name: SE7501BR2
dmi.board.vendor: Intel
dmi.board.version: A95686-502
dmi.chassis.type: 23
dmi.chassis.vendor: Intel Corporation
dmi.modalias: dmi:bvnIntelCorporation:bvrSBR20.86B.0041.P01.0211111022:bd11/11/2002:svnIntel:pn:pvr:rvnIntel:rnSE7501BR2:rvrA95686-502:cvnIntelCorporation:ct23:cvr:
dmi.sys.vendor: Intel

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected precise
-- 
apport-collect fails on headless server
https://bugs.launchpad.net/bugs/1476224
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