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[Bug 1297849] Re: [SRU] Virtual private network connection fails after distribution upgrade due to outdated Network Manager configuration files

 

Me and the users in my company are still seeing this bug on 14.04

We really appreciate the effort to fix this, and we will start testing
the proposed package and let you know about the results.

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https://bugs.launchpad.net/bugs/1297849

Title:
  [SRU] Virtual private network connection fails after distribution
  upgrade due to outdated Network Manager configuration files

Status in One Hundred Papercuts:
  Triaged
Status in network-manager-applet package in Ubuntu:
  Fix Released
Status in network-manager-openconnect package in Ubuntu:
  Triaged
Status in network-manager-openvpn package in Ubuntu:
  Triaged
Status in network-manager-vpnc package in Ubuntu:
  Triaged
Status in network-manager-applet source package in Trusty:
  Fix Committed
Status in network-manager-openconnect source package in Trusty:
  New
Status in network-manager-openvpn source package in Trusty:
  New
Status in network-manager-vpnc source package in Trusty:
  New

Bug description:
  [Impact]
  * People who are using VPN services (of any kind, using vpnc, openvpn, pptp, etc.

  [Test Case]
  HOW TO REPRODUCE
  1. Upgrade to a newer Ubuntu release.
  2. Using the Network Manager application, try to start a virtual private network connection.

  EXPECTED BEHAVIOUR
  - The connection to complete successfully.

  ACTUAL BEHAVIOUR
  - The current configuration files, created by a previous network manager installation in the gconf user home folder, makes the application to misbehave; returning a log like this:

  [Regression Potential]
  May cause Gnome-Shell detection to give up prematurely.

  [PPA with a Possible Solution]
  Please see the https://bugs.launchpad.net/ubuntu/+source/network-manager-vpnc/+bug/1297849/comments/107 on information how to try the PPA with a solution to the bug that has the patch https://bugs.launchpad.net/ubuntu/+source/network-manager-vpnc/+bug/1297849/+attachment/4253965/+files/network-manager-applet-1297849.patch applied.

  [Additional information]
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Starting VPN service 'vpnc'...
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 24419
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' appeared; activating connections
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <error> [1395840211.74057] [nm-vpn-connection.c:1374] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Policy set 'blizzard' (wlan0) as default for IPv4 routing and DNS.
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <error> [1395840211.74406] [nm-system.c:1266] nm_system_replace_default_ip6_route(): (wlan0): failed to set IPv6 default route: -7
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Policy set 'blizzard' (wlan0) as default for IPv6 routing and DNS.
  Mar 26 13:23:36 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' disappeared

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: network-manager-vpnc 0.9.8.6-1ubuntu2
  Uname: Linux 3.13.0-031300-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Mar 26 13:26:42 2014
  InstallationDate: Installed on 2014-01-17 (67 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64+mac (20140115)
  SourcePackage: network-manager-vpnc
  UpgradeStatus: No upgrade log present (probably fresh install)

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