desktop-packages team mailing list archive

[Launchpad Bug Tracker <1477987@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: thunderbird (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1477987

Title:
  Thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1 never asks for account
  password

Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  After upgrading to 1:31.8.0+build1-0ubuntu0.15.04.1, Thunderbird no
  longer asks for an account password, and accordingly cannot access
  that mail account.  Shows [user]@[server]: Connected to [mail
  server]... as status.  This status is maintained indefinitely (or at
  least beyond the limits of my patience/distraction).

  Downgrading to 1:31.6.0+build1-0ubuntu1 fixes the problem, and
  upgrading again to 1:31.8.0+build1-0ubuntu0.15.04.1 brings the problem
  back.

  Running from a terminal, there is one message:
  (process:3721): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
  However, this message appears for the downgraded version as well.

  Running Thunderbird in safe mode does not fix the problem.

  Expected behaviour:  
  After launch, Thunderbird asks for password

  Actual behaviour: 
  After launch, Thunderbird never actually asks for a password

  In addition, there is a Gmail account set up, set to connect using a
  stored app password, and Thunderbird successfully fetches mail for
  this account.  The problem is only encountered for the account which
  requires me to enter a password.

  Upstream build:  Problem exists there too, so have submitted
  https://bugzilla.mozilla.org/show_bug.cgi?id=1187297

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1
  ProcVersionSignature: Ubuntu 3.19.0-23.24-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-23-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  BuildID: 20150715161744
  CurrentDesktop: KDE
  Date: Fri Jul 24 21:01:18 2015
  IncompatibleExtensions:
   English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx
   Japanese Language Pack - langpack-ja@xxxxxxxxxxxxxxxxxxxxxxx
   Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2015-03-04 (141 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150224.1)
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   user.js
  Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161744 (In use)
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1477987/+subscriptions