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Message #129317
[Bug 1477987] Re: Thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1 never asks for account password
Ubuntu 14.04 64 bit is also affected by this.
When deleting the ~/.thunderbird directory and trying to add up an email account, it will always return "username or password" error when contacting the server. I've tried this with IMAP and POP settings with the same results.
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https://bugs.launchpad.net/bugs/1477987
Title:
Thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1 never asks for account
password
Status in thunderbird package in Ubuntu:
Confirmed
Bug description:
After upgrading to 1:31.8.0+build1-0ubuntu0.15.04.1, Thunderbird no
longer asks for an account password, and accordingly cannot access
that mail account. Shows [user]@[server]: Connected to [mail
server]... as status. This status is maintained indefinitely (or at
least beyond the limits of my patience/distraction).
Downgrading to 1:31.6.0+build1-0ubuntu1 fixes the problem, and
upgrading again to 1:31.8.0+build1-0ubuntu0.15.04.1 brings the problem
back.
Running from a terminal, there is one message:
(process:3721): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
However, this message appears for the downgraded version as well.
Running Thunderbird in safe mode does not fix the problem.
Expected behaviour:
After launch, Thunderbird asks for password
Actual behaviour:
After launch, Thunderbird never actually asks for a password
In addition, there is a Gmail account set up, set to connect using a
stored app password, and Thunderbird successfully fetches mail for
this account. The problem is only encountered for the account which
requires me to enter a password.
Upstream build: Problem exists there too, so have submitted
https://bugzilla.mozilla.org/show_bug.cgi?id=1187297
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1
ProcVersionSignature: Ubuntu 3.19.0-23.24-generic 3.19.8-ckt2
Uname: Linux 3.19.0-23-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
BuildID: 20150715161744
CurrentDesktop: KDE
Date: Fri Jul 24 21:01:18 2015
IncompatibleExtensions:
English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx
Japanese Language Pack - langpack-ja@xxxxxxxxxxxxxxxxxxxxxxx
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2015-03-04 (141 days ago)
InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150224.1)
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
prefs.js
user.js
Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161744 (In use)
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
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References