desktop-packages team mailing list archive

[Peter Hewett <peter.hewett@xxxxxxxxx>]

The system admin guys changed some settings on the mail server, and
Thunderbird is working again!

It appears that there must have been some setting on the mail server
that broke things when Thunderbird updated on 21 July. (Sorry, I don't
know what setting was changed.)

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1477987

Title:
  Thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1 never asks for account
  password

Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  After upgrading to 1:31.8.0+build1-0ubuntu0.15.04.1, Thunderbird no
  longer asks for an account password, and accordingly cannot access
  that mail account.  Shows [user]@[server]: Connected to [mail
  server]... as status.  This status is maintained indefinitely (or at
  least beyond the limits of my patience/distraction).

  Downgrading to 1:31.6.0+build1-0ubuntu1 fixes the problem, and
  upgrading again to 1:31.8.0+build1-0ubuntu0.15.04.1 brings the problem
  back.

  Running from a terminal, there is one message:
  (process:3721): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
  However, this message appears for the downgraded version as well.

  Running Thunderbird in safe mode does not fix the problem.

  Expected behaviour:  
  After launch, Thunderbird asks for password

  Actual behaviour: 
  After launch, Thunderbird never actually asks for a password

  In addition, there is a Gmail account set up, set to connect using a
  stored app password, and Thunderbird successfully fetches mail for
  this account.  The problem is only encountered for the account which
  requires me to enter a password.

  Upstream build:  Problem exists there too, so have submitted
  https://bugzilla.mozilla.org/show_bug.cgi?id=1187297

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1
  ProcVersionSignature: Ubuntu 3.19.0-23.24-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-23-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  BuildID: 20150715161744
  CurrentDesktop: KDE
  Date: Fri Jul 24 21:01:18 2015
  IncompatibleExtensions:
   English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx
   Japanese Language Pack - langpack-ja@xxxxxxxxxxxxxxxxxxxxxxx
   Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2015-03-04 (141 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150224.1)
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   user.js
  Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161744 (In use)
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)

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