← Back to team overview

desktop-packages team mailing list archive

  1. desktop-packages team
  2. Mailing list archive
  3. Message #129752

[Bug 1470730] Re: [HP EliteBook 840 G2, Realtek ALC3228, HP UltraSlim Dock 2013] Line in/Line out on docking station doesn't work

  Thread Previous • Date Previous • • Thread Next 
Thanks Raymond, I hope this information helps.

I took the time to test line in (microphone) capabilities as well and I
noticed that is failing as well in a similar fashion. I have updated the
bug report title and initial text to reflect that as well. Here are the
results:

### Not docked, no speakers connected
Pin 0x12 (Internal Mic): present = No
Pin 0x13 (Not connected): present = No
Pin 0x14 (Internal Speaker): present = No
Pin 0x15 (Black Headphone, Right side): present = No
Pin 0x16 (Not connected): present = No
Pin 0x17 (Not connected): present = No
Pin 0x18 (Not connected): present = No
Pin 0x19 (Not connected): present = No
Pin 0x1a (Black Mic, Right side): present = No
Pin 0x1b (Not connected): present = No
Pin 0x1d (Not connected): present = No
Pin 0x1e (Not connected): present = No

### Not docked, only speakers connected to laptop line in/line out combo port
Pin 0x12 (Internal Mic): present = No
Pin 0x13 (Not connected): present = No
Pin 0x14 (Internal Speaker): present = No
Pin 0x15 (Black Headphone, Right side): present = Yes
Pin 0x16 (Not connected): present = No
Pin 0x17 (Not connected): present = No
Pin 0x18 (Not connected): present = No
Pin 0x19 (Not connected): present = No
Pin 0x1a (Black Mic, Right side): present = No
Pin 0x1b (Not connected): present = No
Pin 0x1d (Not connected): present = No
Pin 0x1e (Not connected): present = No

### Not docked, In-Ear headphones connected to laptop line in/line out combo port
Pin 0x12 (Internal Mic): present = No
Pin 0x13 (Not connected): present = No
Pin 0x14 (Internal Speaker): present = No
Pin 0x15 (Black Headphone, Right side): present = Yes
Pin 0x16 (Not connected): present = No
Pin 0x17 (Not connected): present = No
Pin 0x18 (Not connected): present = No
Pin 0x19 (Not connected): present = No
Pin 0x1a (Black Mic, Right side): present = Yes
Pin 0x1b (Not connected): present = No
Pin 0x1d (Not connected): present = No
Pin 0x1e (Not connected): present = No

### Docked, no speakers connected
Pin 0x12 (Internal Mic): present = No
Pin 0x13 (Not connected): present = No
Pin 0x14 (Internal Speaker): present = No
Pin 0x15 (Black Headphone, Right side): present = No
Pin 0x16 (Not connected): present = No
Pin 0x17 (Not connected): present = No
Pin 0x18 (Not connected): present = No
Pin 0x19 (Not connected): present = No
Pin 0x1a (Black Mic, Right side): present = No
Pin 0x1b (Not connected): present = No
Pin 0x1d (Not connected): present = No
Pin 0x1e (Not connected): present = No

### Docked, speakers connected to the dock (line out)
Pin 0x12 (Internal Mic): present = No
Pin 0x13 (Not connected): present = No
Pin 0x14 (Internal Speaker): present = No
Pin 0x15 (Black Headphone, Right side): present = No
Pin 0x16 (Not connected): present = No
Pin 0x17 (Not connected): present = No
Pin 0x18 (Not connected): present = No
Pin 0x19 (Not connected): present = No
Pin 0x1a (Black Mic, Right side): present = No
Pin 0x1b (Not connected): present = Yes
Pin 0x1d (Not connected): present = No
Pin 0x1e (Not connected): present = No

### Docked, microphone connected to dock (line in)
Pin 0x12 (Internal Mic): present = No
Pin 0x13 (Not connected): present = No
Pin 0x14 (Internal Speaker): present = No
Pin 0x15 (Black Headphone, Right side): present = No
Pin 0x16 (Not connected): present = No
Pin 0x17 (Not connected): present = No
Pin 0x18 (Not connected): present = Yes
Pin 0x19 (Not connected): present = No
Pin 0x1a (Black Mic, Right side): present = No
Pin 0x1b (Not connected): present = No
Pin 0x1d (Not connected): present = No
Pin 0x1e (Not connected): present = No

** Summary changed:

- [HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Headphone out on docking station doesn't work
+ [HP EliteBook 840 G2, Realtek ALC3228, HP UltraSlim Dock 2013] Line in/Line out on docking station doesn't work

** Description changed:

- When I plug in external speakers to "headphone out" on the laptop the
- internal speakers are turned off but when I plug the speakers into the
- docking station (HP UltraSlim Dock 2013 EURO, D9Y32AA) music keeps
- playing in the internal speakers.
+ When I plug in external speakers to line in/line out combo on the laptop
+ the internal speakers are turned off but when I plug the speakers into
+ the docking station (HP UltraSlim Dock 2013 EURO, D9Y32AA) music keeps
+ playing in the internal speakers. Similar behaviour (nothing happens) is
+ experienced with microphone connected to line in on docking station.
  
  ### Expected behaviour
  Plugging in external speakers to docking station should turn off sound from laptop internal speakers.
  
+ Plugging in microphone to line in on docking station should switch from
+ "internal microphone" to "microphone" in Ubuntu sound settings.
+ 
  ### Current behaviour
  Sound keeps playing in internal speakers when plugging in external speakers to docking station.
+ 
+ Plugging in microphone to line in on docking station, nothing happens.
  
  ### Hardware
  Laptop: HP EliteBook 840 G2
  Product number: H9W19EA#AK8
  
  Docking station: HP UltraSlim Dock 2013 EURO
  Product number: D9Y32AA
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
  Uname: Linux 3.19.0-21-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC2:  chol       2001 F.... pulseaudio
-  /dev/snd/controlC0:  chol       2001 F.... pulseaudio
-  /dev/snd/controlC1:  chol       2001 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  chol       2001 F.... pulseaudio
+  /dev/snd/controlC0:  chol       2001 F.... pulseaudio
+  /dev/snd/controlC1:  chol       2001 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jul  2 08:16:15 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-06-05 (26 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Right
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: Only some of outputs are working
  Title: [HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/24/2015
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M71 Ver. 01.04
  dmi.board.name: 2216
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 96.54
  dmi.chassis.asset.tag: 5CG5093YZ7
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.04:bd02/24/2015:svnHewlett-Packard:pnHPEliteBook840G2:pvrA3009D410303:rvnHewlett-Packard:rn2216:rvrKBCVersion96.54:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G2
  dmi.product.version: A3009D410303
  dmi.sys.vendor: Hewlett-Packard

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1470730

Title:
  [HP EliteBook 840 G2, Realtek ALC3228, HP UltraSlim Dock 2013] Line
  in/Line out on docking station doesn't work

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  When I plug in external speakers to line in/line out combo on the
  laptop the internal speakers are turned off but when I plug the
  speakers into the docking station (HP UltraSlim Dock 2013 EURO,
  D9Y32AA) music keeps playing in the internal speakers. Similar
  behaviour (nothing happens) is experienced with microphone connected
  to line in on docking station.

  ### Expected behaviour
  Plugging in external speakers to docking station should turn off sound from laptop internal speakers.

  Plugging in microphone to line in on docking station should switch
  from "internal microphone" to "microphone" in Ubuntu sound settings.

  ### Current behaviour
  Sound keeps playing in internal speakers when plugging in external speakers to docking station.

  Plugging in microphone to line in on docking station, nothing happens.

  ### Hardware
  Laptop: HP EliteBook 840 G2
  Product number: H9W19EA#AK8

  Docking station: HP UltraSlim Dock 2013 EURO
  Product number: D9Y32AA

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
  Uname: Linux 3.19.0-21-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  chol       2001 F.... pulseaudio
   /dev/snd/controlC0:  chol       2001 F.... pulseaudio
   /dev/snd/controlC1:  chol       2001 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jul  2 08:16:15 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-06-05 (26 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Right
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: Only some of outputs are working
  Title: [HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/24/2015
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M71 Ver. 01.04
  dmi.board.name: 2216
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 96.54
  dmi.chassis.asset.tag: 5CG5093YZ7
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.04:bd02/24/2015:svnHewlett-Packard:pnHPEliteBook840G2:pvrA3009D410303:rvnHewlett-Packard:rn2216:rvrKBCVersion96.54:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G2
  dmi.product.version: A3009D410303
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1470730/+subscriptions

References

  Thread Previous • Date Previous • • Thread Next