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[Bug 844894] Re: Ungraceful failure if there's an internal server error during sign-in

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Matthew Paul Thomas <mpt@xxxxxxxxxxxxx>
Date: Thu, 08 Sep 2011 15:16:39 -0000
Reply-to: Bug 844894 <844894@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

** Attachment added: "screenshot"
   https://bugs.launchpad.net/bugs/844894/+attachment/2372737/+files/OpenID%20failed.png

** Package changed: software-center (Ubuntu) => canonical-identity-
provider

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https://bugs.launchpad.net/bugs/844894

Title:
  Ungraceful failure if there's an internal server error during sign-in

Status in Canonical SSO provider:
  New

Bug description:
  software-center trunk r2275, Ubuntu 11.10 beta 1

  0. Break the SSO server (temporarily!) such that it is returning HTTP 500 errors for sign-in requests.
  1. Navigate to the screen for a purchasable item.
  2. Choose "Buy".
  3. Sign in to Ubuntu SSO.

  What happens: An unstyled HTML message appears: "OpenID failed" -
  "OpenID authentication failed: HTTP Response status from identity URL
  host is not 200. Got status 500"

  What should happen: An apologetic, helpful, and nice-looking error
  message. Something like: "Sorry" - "Ubuntu Single Sign On isn’t
  available at the moment. Try again in a few minutes."

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