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[Bug 1481171] [NEW] thunderbird zombie process

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Public bug reported:

Every other week I can no longer start thunderbird, because another instance is already running (although no application window is listed in gnome-shell). The following error is shown:
"Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."

Forever whatever reason gnome-shell keeps a reference to the thunderbird
child process:

sandra@sandraOrange:~$ ps -A | grep thunderbird
 1550 ?        00:00:07 thunderbird <defunct>
sandra@sandraOrange:~$ cat /proc/1550/status | grep -i ppid
PPid:	1418
sandra@sandraOrange:~$ ps -A | grep 1418
 1418 ?        00:01:50 gnome-shell

I cannot kill this zombie process,, so I'm no longer able to read my
emails.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  sandra     1391 F.... pulseaudio
 /dev/snd/controlC0:  sandra     1391 F.... pulseaudio
BuildID: 20150715161744
Channel: Unavailable
CurrentDesktop: GNOME
Date: Tue Aug  4 07:29:14 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-04-26 (99 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
IpRoute:
 default via 192.168.178.1 dev wlan1  proto static  metric 1024 
 169.254.0.0/16 dev wlan1  scope link  metric 1000 
 192.168.178.0/24 dev wlan1  proto kernel  scope link  src 192.168.178.62
Locales: extensions.sqlite corrupt or missing
Plugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
 Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
PrefSources: prefs.js
Prefs:
 extensions.lastAppVersion: "31.8.0" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
 places.database.lastMaintenance: 1438322743 (prefs.js)
 places.history.expiration.transient_current_max_pages: 101726 (prefs.js)
 plugin.importedState: true (prefs.js)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161744
RelatedPackageVersions:
 rhythmbox-mozilla 3.1-1ubuntu3
 gnome-shell       3.14.4-0ubuntu1
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: 96CN30WW(V1.16)
dmi.board.asset.tag: 31900058WIN
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900058WIN
dmi.chassis.asset.tag: 31900058WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga 2 13
dmi.modalias: dmi:bvnLENOVO:bvr96CN30WW(V1.16):bd04/15/2015:svnLENOVO:pn20344:pvrLenovoYoga213:rvnLENOVO:rnINVALID:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoYoga213:
dmi.product.name: 20344
dmi.product.version: Lenovo Yoga 2 13
dmi.sys.vendor: LENOVO

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1481171

Title:
  thunderbird zombie process

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Every other week I can no longer start thunderbird, because another instance is already running (although no application window is listed in gnome-shell). The following error is shown:
  "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."

  Forever whatever reason gnome-shell keeps a reference to the
  thunderbird child process:

  sandra@sandraOrange:~$ ps -A | grep thunderbird
   1550 ?        00:00:07 thunderbird <defunct>
  sandra@sandraOrange:~$ cat /proc/1550/status | grep -i ppid
  PPid:	1418
  sandra@sandraOrange:~$ ps -A | grep 1418
   1418 ?        00:01:50 gnome-shell

  I cannot kill this zombie process,, so I'm no longer able to read my
  emails.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: thunderbird 1:31.8.0+build1-0ubuntu0.15.04.1
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  sandra     1391 F.... pulseaudio
   /dev/snd/controlC0:  sandra     1391 F.... pulseaudio
  BuildID: 20150715161744
  Channel: Unavailable
  CurrentDesktop: GNOME
  Date: Tue Aug  4 07:29:14 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-04-26 (99 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  IpRoute:
   default via 192.168.178.1 dev wlan1  proto static  metric 1024 
   169.254.0.0/16 dev wlan1  scope link  metric 1000 
   192.168.178.0/24 dev wlan1  proto kernel  scope link  src 192.168.178.62
  Locales: extensions.sqlite corrupt or missing
  Plugins:
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
   iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
   Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
  PrefSources: prefs.js
  Prefs:
   extensions.lastAppVersion: "31.8.0" (prefs.js)
   network.cookie.prefsMigrated: true (prefs.js)
   places.database.lastMaintenance: 1438322743 (prefs.js)
   places.history.expiration.transient_current_max_pages: 101726 (prefs.js)
   plugin.importedState: true (prefs.js)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161744
  RelatedPackageVersions:
   rhythmbox-mozilla 3.1-1ubuntu3
   gnome-shell       3.14.4-0ubuntu1
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 96CN30WW(V1.16)
  dmi.board.asset.tag: 31900058WIN
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058WIN
  dmi.chassis.asset.tag: 31900058WIN
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Yoga 2 13
  dmi.modalias: dmi:bvnLENOVO:bvr96CN30WW(V1.16):bd04/15/2015:svnLENOVO:pn20344:pvrLenovoYoga213:rvnLENOVO:rnINVALID:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoYoga213:
  dmi.product.name: 20344
  dmi.product.version: Lenovo Yoga 2 13
  dmi.sys.vendor: LENOVO

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