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[Bug 1481350] [NEW] Internal hard disk partition cannot be mounted manually

 

Public bug reported:

I have both windows and ubuntu 15.04 on my laptop and i use dual boot. when ever i try io opel the new volumes it says -
Error mounting /dev/sda5 at /media/silvanus/New Volume: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sda5" "/media/silvanus/New Volume"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda5': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: udisks2 2.1.5-1
ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
Uname: Linux 3.19.0-22-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Aug  4 18:39:41 2015
InstallationDate: Installed on 2015-07-10 (24 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Hewlett-Packard HP ProBook 440 G2
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic root=UUID=5663ef1c-517d-41a2-929f-cb709e700101 ro quiet splash vt.handoff=7
SourcePackage: udisks2
Symptom: storage
Title: Internal hard disk partition cannot be mounted manually
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/17/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M74 Ver. 01.02
dmi.board.name: 2247
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 67.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.02:bd06/17/2014:svnHewlett-Packard:pnHPProBook440G2:pvrA3008CD11303:rvnHewlett-Packard:rn2247:rvrKBCVersion67.21:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 440 G2
dmi.product.version: A3008CD11303
dmi.sys.vendor: Hewlett-Packard

** Affects: udisks2 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

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https://bugs.launchpad.net/bugs/1481350

Title:
  Internal hard disk partition cannot be mounted manually

Status in udisks2 package in Ubuntu:
  New

Bug description:
  I have both windows and ubuntu 15.04 on my laptop and i use dual boot. when ever i try io opel the new volumes it says -
  Error mounting /dev/sda5 at /media/silvanus/New Volume: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sda5" "/media/silvanus/New Volume"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
  Metadata kept in Windows cache, refused to mount.
  Failed to mount '/dev/sda5': Operation not permitted
  The NTFS partition is in an unsafe state. Please resume and shutdown
  Windows fully (no hibernation or fast restarting), or mount the volume
  read-only with the 'ro' mount option.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: udisks2 2.1.5-1
  ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
  Uname: Linux 3.19.0-22-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Aug  4 18:39:41 2015
  InstallationDate: Installed on 2015-07-10 (24 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Hewlett-Packard HP ProBook 440 G2
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic root=UUID=5663ef1c-517d-41a2-929f-cb709e700101 ro quiet splash vt.handoff=7
  SourcePackage: udisks2
  Symptom: storage
  Title: Internal hard disk partition cannot be mounted manually
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/17/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M74 Ver. 01.02
  dmi.board.name: 2247
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 67.21
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.02:bd06/17/2014:svnHewlett-Packard:pnHPProBook440G2:pvrA3008CD11303:rvnHewlett-Packard:rn2247:rvrKBCVersion67.21:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 440 G2
  dmi.product.version: A3008CD11303
  dmi.sys.vendor: Hewlett-Packard

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