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[Bug 1481899] [NEW] USB external Sound card Spdif out not working

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Jean-Sébastien Frerot <jsfrerot@xxxxxxxxxxxxxxxx>
Date: Wed, 05 Aug 2015 20:19:53 -0000
Reply-to: Bug 1481899 <1481899@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

When connecting my "Soundbox Pro External USB Sound Card, 24 bit 192 KHz
Audio, 7.1 Channels" I'm able to make the analog ports working, but the
SPDIF port aren't. Even if I select "Digital Output (S/PDIF) - USB2.0
High-Speed True HD Audio" as the ouput device in the sound control
panel, there is no sound at all. No lights come out the optical port.

After having a long discussion in alsa irc channel we were able to use the optical port quite easily with this command: 
pasuspender -- speaker-test -c2 -twav -Dhw:Audio,1

we've been able to have pulse audio use the optical port by running these 2 commands:
pactl load-module module-alsa-sink device=hw:Audio,1
pactl set-sink-formats 0 "pcm; ac3-iec61937; dts-iec61937; eac3-iec61937"

however this adds the spdif port as a device in itself in pulse audio.
It is working but this prevents me from using the input of another
device (let's say micorphone in game). And some time when running those
commands, my whole compute freezes and I have to reset my computer.

This device should automatically get detected and when selecting
"Digital Output (S/PDIF) - USB2.0 High-Speed True HD Audio" it should
send audio through the spdif port on the card.

I'm including the irc chat log for information purposes.

lsb_release -rd
Description:	Ubuntu 15.04
Release:	15.04

apt-cache policy pulseaudio
pulseaudio:
  Installed: 1:6.0-0ubuntu6
  Candidate: 1:6.0-0ubuntu6
  Version table:
 *** 1:6.0-0ubuntu6 0
        500 http://ca.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status


Please let me know if you need anything else.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: pulseaudio 1:6.0-0ubuntu6
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC3:  jsfrerot   1739 F.... pulseaudio
 /dev/snd/controlC1:  jsfrerot   1739 F.... pulseaudio
 /dev/snd/controlC2:  jsfrerot   1739 F.... pulseaudio
 /dev/snd/controlC0:  jsfrerot   1739 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Aug  5 16:01:13 2015
InstallationDate: Installed on 2015-05-11 (86 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0806
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0806:bd02/20/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
modified.conffile..etc.pulse.daemon.conf: [modified]
mtime.conffile..etc.pulse.daemon.conf: 2015-07-15T07:35:30.919920

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

** Attachment added: "irc chat log with alsa guys"
   https://bugs.launchpad.net/bugs/1481899/+attachment/4439937/+files/alsa_irc.log

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1481899

Title:
  USB external Sound card Spdif out not working

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  When connecting my "Soundbox Pro External USB Sound Card, 24 bit 192
  KHz Audio, 7.1 Channels" I'm able to make the analog ports working,
  but the SPDIF port aren't. Even if I select "Digital Output (S/PDIF) -
  USB2.0 High-Speed True HD Audio" as the ouput device in the sound
  control panel, there is no sound at all. No lights come out the
  optical port.

  After having a long discussion in alsa irc channel we were able to use the optical port quite easily with this command: 
  pasuspender -- speaker-test -c2 -twav -Dhw:Audio,1

  we've been able to have pulse audio use the optical port by running these 2 commands:
  pactl load-module module-alsa-sink device=hw:Audio,1
  pactl set-sink-formats 0 "pcm; ac3-iec61937; dts-iec61937; eac3-iec61937"

  however this adds the spdif port as a device in itself in pulse audio.
  It is working but this prevents me from using the input of another
  device (let's say micorphone in game). And some time when running
  those commands, my whole compute freezes and I have to reset my
  computer.

  This device should automatically get detected and when selecting
  "Digital Output (S/PDIF) - USB2.0 High-Speed True HD Audio" it should
  send audio through the spdif port on the card.

  I'm including the irc chat log for information purposes.

  lsb_release -rd
  Description:	Ubuntu 15.04
  Release:	15.04

  apt-cache policy pulseaudio
  pulseaudio:
    Installed: 1:6.0-0ubuntu6
    Candidate: 1:6.0-0ubuntu6
    Version table:
   *** 1:6.0-0ubuntu6 0
          500 http://ca.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
          100 /var/lib/dpkg/status

  
  Please let me know if you need anything else.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: pulseaudio 1:6.0-0ubuntu6
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC3:  jsfrerot   1739 F.... pulseaudio
   /dev/snd/controlC1:  jsfrerot   1739 F.... pulseaudio
   /dev/snd/controlC2:  jsfrerot   1739 F.... pulseaudio
   /dev/snd/controlC0:  jsfrerot   1739 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Wed Aug  5 16:01:13 2015
  InstallationDate: Installed on 2015-05-11 (86 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0806
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0806:bd02/20/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB85M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS
  modified.conffile..etc.pulse.daemon.conf: [modified]
  mtime.conffile..etc.pulse.daemon.conf: 2015-07-15T07:35:30.919920

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