← Back to team overview

desktop-packages team mailing list archive

[Bug 1483437] [NEW] Mouse cursor disappears permanently after watching full screen videos

 

Public bug reported:

Sometimes after watching a YouTube video in Google Chrome in full screen
mode, my mouse pointer disappears. I can move mouse, scroll using mouse
wheel, click everywhere, but I can't see a cursor. I can only guess
where it is. This drives me mad because the only solution is to restart
PC.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.17.2-0ubuntu1.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Aug 11 02:36:08 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation Device [8086:0a2e] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:13bd]
InstallationDate: Installed on 2015-05-06 (96 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. UX301LAA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic.efi.signed root=UUID=b9c815db-e4fe-4e08-8d62-0c68991fa8be ro quiet splash rootfstype=ext4 pcie_aspm=force acpi_osi= vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/08/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX301LAA.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX301LAA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LAA.209:bd05/08/2014:svnASUSTeKCOMPUTERINC.:pnUX301LAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX301LAA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue Aug 11 02:34:47 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                5126 
 vendor                                     SHP
xserver.version: 2:1.17.1-0ubuntu3

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu vivid

** Summary changed:

- Mouse cursor dissapears permanently after watching fullscreen videos
+ Mouse cursor disappears permanently after watching full screen videos

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1483437

Title:
  Mouse cursor disappears permanently after watching full screen videos

Status in xorg package in Ubuntu:
  New

Bug description:
  Sometimes after watching a YouTube video in Google Chrome in full
  screen mode, my mouse pointer disappears. I can move mouse, scroll
  using mouse wheel, click everywhere, but I can't see a cursor. I can
  only guess where it is. This drives me mad because the only solution
  is to restart PC.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xserver-xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Aug 11 02:36:08 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation Device [8086:0a2e] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:13bd]
  InstallationDate: Installed on 2015-05-06 (96 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: ASUSTeK COMPUTER INC. UX301LAA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic.efi.signed root=UUID=b9c815db-e4fe-4e08-8d62-0c68991fa8be ro quiet splash rootfstype=ext4 pcie_aspm=force acpi_osi= vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX301LAA.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX301LAA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LAA.209:bd05/08/2014:svnASUSTeKCOMPUTERINC.:pnUX301LAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX301LAA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Tue Aug 11 02:34:47 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5126 
   vendor                                     SHP
  xserver.version: 2:1.17.1-0ubuntu3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1483437/+subscriptions


Follow ups