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[Bug 1484684] [NEW] [Inspiron 3542, Generic 0000 ID 0, Digital Out, HDMI] Pulseaudio fails to detect card

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Public bug reported:

I had no sound after upgrading ubuntu 12.04 LTS using sudo apt-get
upgrade. In the window Sound settings there is no device through which
sound can be played. Alsamixer says that this sound device does not have
any controls.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pulseaudio 1:1.1-0ubuntu15.4
ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
Uname: Linux 3.5.0-61-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.9
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  milan      2536 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7a14000 irq 60'
   Mixer name	: 'Generic 0000 ID 0'
   Components	: 'HDA:00000000,80860101,00100000'
   Controls      : 0
   Simple ctrls  : 0
Card0.Amixer.values:
 
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 60'
   Mixer name	: 'Realtek ID 255'
   Components	: 'HDA:10ec0255,10280652,00100002'
   Controls      : 4
   Simple ctrls  : 3
Date: Thu Aug 13 22:24:57 2015
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_US:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel
Symptom_Jack: Digital Out, HDMI
Title: [Inspiron 3542, Generic 0000 ID 0, Digital Out, HDMI] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0926J6
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/27/2014:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0926J6:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise running-unity

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1484684

Title:
  [Inspiron 3542, Generic 0000 ID 0, Digital Out, HDMI] Pulseaudio fails
  to detect card

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I had no sound after upgrading ubuntu 12.04 LTS using sudo apt-get
  upgrade. In the window Sound settings there is no device through which
  sound can be played. Alsamixer says that this sound device does not
  have any controls.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: pulseaudio 1:1.1-0ubuntu15.4
  ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
  Uname: Linux 3.5.0-61-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.9
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  milan      2536 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7a14000 irq 60'
     Mixer name	: 'Generic 0000 ID 0'
     Components	: 'HDA:00000000,80860101,00100000'
     Controls      : 0
     Simple ctrls  : 0
  Card0.Amixer.values:
   
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 60'
     Mixer name	: 'Realtek ID 255'
     Components	: 'HDA:10ec0255,10280652,00100002'
     Controls      : 4
     Simple ctrls  : 3
  Date: Thu Aug 13 22:24:57 2015
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: HDA-Intel - HDA Intel
  Symptom_Jack: Digital Out, HDMI
  Title: [Inspiron 3542, Generic 0000 ID 0, Digital Out, HDMI] Pulseaudio fails to detect card
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/27/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0926J6
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/27/2014:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0926J6:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3542
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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