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Message #131802
[Bug 1485271] [NEW] 1:31.8.0+build1-0ubuntu0.14.04.1 will not connect to imap server
Public bug reported:
Two different Kubuntu 14.04.2 as well as a Ubuntu 15.04. Thunderbird
1:31.8.0+build1-0ubuntu0.xxxxxx just hangs trying to connect to IMAP
server. IMAP log shows initial connection and then nothing.
On 14.04.2, package 1:24.4.0+build1-0ubuntu1 works just fine
On 15.04, package 1:31.7.0+build1-0ubuntu0.15.04.1 works just fine
On all three systems, package 1:31.8.0+build1-0ubuntu0.xxxxxx will not
connect to the IMAP server
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
BuildID: 20150715161921
Channel: Unavailable
CurrentDesktop: KDE
Date: Sat Aug 15 17:59:13 2015
ForcedLayersAccel: False
IncompatibleExtensions: Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2014-07-19 (392 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
IpRoute:
default via 192.168.1.6 dev eth0
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.33
192.168.56.0/24 dev vboxnet0 proto kernel scope link src 192.168.56.1
IwConfig:
vboxnet0 no wireless extensions.
eth0 no wireless extensions.
lo no wireless extensions.
Plugins:
Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
IcedTea-Web Plugin (using IcedTea-Web 1.5 (1.5-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
PrefSources:
prefs.js
[Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
[Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161921 (In use)
RelatedPackageVersions:
google-talkplugin 5.41.0.0-1
icedtea-7-plugin 1.5-1ubuntu1
RfKill:
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1503
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd11/14/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug third-party-packages trusty
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1485271
Title:
1:31.8.0+build1-0ubuntu0.14.04.1 will not connect to imap server
Status in thunderbird package in Ubuntu:
New
Bug description:
Two different Kubuntu 14.04.2 as well as a Ubuntu 15.04. Thunderbird
1:31.8.0+build1-0ubuntu0.xxxxxx just hangs trying to connect to IMAP
server. IMAP log shows initial connection and then nothing.
On 14.04.2, package 1:24.4.0+build1-0ubuntu1 works just fine
On 15.04, package 1:31.7.0+build1-0ubuntu0.15.04.1 works just fine
On all three systems, package 1:31.8.0+build1-0ubuntu0.xxxxxx will
not connect to the IMAP server
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
BuildID: 20150715161921
Channel: Unavailable
CurrentDesktop: KDE
Date: Sat Aug 15 17:59:13 2015
ForcedLayersAccel: False
IncompatibleExtensions: Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2014-07-19 (392 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
IpRoute:
default via 192.168.1.6 dev eth0
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.33
192.168.56.0/24 dev vboxnet0 proto kernel scope link src 192.168.56.1
IwConfig:
vboxnet0 no wireless extensions.
eth0 no wireless extensions.
lo no wireless extensions.
Plugins:
Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
IcedTea-Web Plugin (using IcedTea-Web 1.5 (1.5-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
PrefSources:
prefs.js
[Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
[Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161921 (In use)
RelatedPackageVersions:
google-talkplugin 5.41.0.0-1
icedtea-7-plugin 1.5-1ubuntu1
RfKill:
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1503
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd11/14/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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