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[Bug 1485271] [NEW] 1:31.8.0+build1-0ubuntu0.14.04.1 will not connect to imap server

 

Public bug reported:

Two different Kubuntu 14.04.2 as well as a Ubuntu 15.04.  Thunderbird
1:31.8.0+build1-0ubuntu0.xxxxxx  just hangs trying to connect to IMAP
server.  IMAP log shows initial connection  and then nothing.

On 14.04.2, package 1:24.4.0+build1-0ubuntu1 works just fine

On 15.04, package 1:31.7.0+build1-0ubuntu0.15.04.1 works just fine

On all three systems, package  1:31.8.0+build1-0ubuntu0.xxxxxx will not
connect to the IMAP server

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
BuildID: 20150715161921
Channel: Unavailable
CurrentDesktop: KDE
Date: Sat Aug 15 17:59:13 2015
ForcedLayersAccel: False
IncompatibleExtensions: Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2014-07-19 (392 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
IpRoute:
 default via 192.168.1.6 dev eth0 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.33 
 192.168.56.0/24 dev vboxnet0  proto kernel  scope link  src 192.168.56.1
IwConfig:
 vboxnet0  no wireless extensions.
 
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Plugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
 Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
 IcedTea-Web Plugin (using IcedTea-Web 1.5 (1.5-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
PrefSources:
 prefs.js
 [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
 [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161921 (In use)
RelatedPackageVersions:
 google-talkplugin 5.41.0.0-1
 icedtea-7-plugin  1.5-1ubuntu1
RfKill:
 
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1503
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd11/14/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

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https://bugs.launchpad.net/bugs/1485271

Title:
  1:31.8.0+build1-0ubuntu0.14.04.1 will not connect to imap server

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Two different Kubuntu 14.04.2 as well as a Ubuntu 15.04.  Thunderbird
  1:31.8.0+build1-0ubuntu0.xxxxxx  just hangs trying to connect to IMAP
  server.  IMAP log shows initial connection  and then nothing.

  On 14.04.2, package 1:24.4.0+build1-0ubuntu1 works just fine

  On 15.04, package 1:31.7.0+build1-0ubuntu0.15.04.1 works just fine

  On all three systems, package  1:31.8.0+build1-0ubuntu0.xxxxxx will
  not connect to the IMAP server

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
  Uname: Linux 3.13.0-61-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  BuildID: 20150715161921
  Channel: Unavailable
  CurrentDesktop: KDE
  Date: Sat Aug 15 17:59:13 2015
  ForcedLayersAccel: False
  IncompatibleExtensions: Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2014-07-19 (392 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
  IpRoute:
   default via 192.168.1.6 dev eth0 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.33 
   192.168.56.0/24 dev vboxnet0  proto kernel  scope link  src 192.168.56.1
  IwConfig:
   vboxnet0  no wireless extensions.
   
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Plugins:
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
   Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
   Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
   IcedTea-Web Plugin (using IcedTea-Web 1.5 (1.5-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
  PrefSources:
   prefs.js
   [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
   [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
  Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161921 (In use)
  RelatedPackageVersions:
   google-talkplugin 5.41.0.0-1
   icedtea-7-plugin  1.5-1ubuntu1
  RfKill:
   
  RunningIncompatibleAddons: True
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1503
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L-M/USB3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd11/14/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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