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[Launchpad Bug Tracker <1297849@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: network-manager-openvpn (Ubuntu Trusty)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1297849

Title:
  [SRU] Virtual private network connection fails after distribution
  upgrade due to outdated Network Manager configuration files

Status in One Hundred Papercuts:
  Triaged
Status in network-manager-applet package in Ubuntu:
  Fix Released
Status in network-manager-openconnect package in Ubuntu:
  Triaged
Status in network-manager-openvpn package in Ubuntu:
  Triaged
Status in network-manager-vpnc package in Ubuntu:
  Triaged
Status in network-manager-applet source package in Trusty:
  Fix Committed
Status in network-manager-openconnect source package in Trusty:
  Confirmed
Status in network-manager-openvpn source package in Trusty:
  Confirmed
Status in network-manager-vpnc source package in Trusty:
  Confirmed

Bug description:
  [Impact]
  * People who are using VPN services (of any kind, using vpnc, openvpn, pptp, etc.

  [Test Case]
  HOW TO REPRODUCE
  1. Upgrade to a newer Ubuntu release.
  2. Using the Network Manager application, try to start a virtual private network connection.

  EXPECTED BEHAVIOUR
  - The connection to complete successfully.

  ACTUAL BEHAVIOUR
  - The current configuration files, created by a previous network manager installation in the gconf user home folder, makes the application to misbehave; returning a log like this:

  [Regression Potential]
  May cause Gnome-Shell detection to give up prematurely.

  [PPA with a Possible Solution]
  Please see the https://bugs.launchpad.net/ubuntu/+source/network-manager-vpnc/+bug/1297849/comments/107 on information how to try the PPA with a solution to the bug that has the patch https://bugs.launchpad.net/ubuntu/+source/network-manager-vpnc/+bug/1297849/+attachment/4253965/+files/network-manager-applet-1297849.patch applied.

  [Additional information]
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Starting VPN service 'vpnc'...
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 24419
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' appeared; activating connections
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <error> [1395840211.74057] [nm-vpn-connection.c:1374] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Policy set 'blizzard' (wlan0) as default for IPv4 routing and DNS.
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <error> [1395840211.74406] [nm-system.c:1266] nm_system_replace_default_ip6_route(): (wlan0): failed to set IPv6 default route: -7
  Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Policy set 'blizzard' (wlan0) as default for IPv6 routing and DNS.
  Mar 26 13:23:36 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' disappeared

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: network-manager-vpnc 0.9.8.6-1ubuntu2
  Uname: Linux 3.13.0-031300-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Mar 26 13:26:42 2014
  InstallationDate: Installed on 2014-01-17 (67 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64+mac (20140115)
  SourcePackage: network-manager-vpnc
  UpgradeStatus: No upgrade log present (probably fresh install)

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