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[Bug 1487748] Re: Touchpad not recognized in Aspire E15 e5-573g-59c3

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1487748

Title:
  Touchpad not recognized in Aspire E15 e5-573g-59c3

Status in xserver-xorg-input-synaptics package in Ubuntu:
  Confirmed

Bug description:
  Live booting Ubuntu 15.04 via USB key worked, but touchpad and wifi
  didn't work, had to plug in a mouse and ethernet.  This report is
  about the touchpad.

  cat /proc/bus/input/devices says

  I: Bus=0018 Vendor=06cb Product=2970 Version=0100
  N: Name="SYN1B81:01 06CB:2970 UNKNOWN"
  P: Phys=
  S: Sysfs=/devices/pci0000:00/INT3432:00/i2c-8/i2c-SYN1B81:01/0018:06CB:2970.0001/input/input14
  U: Uniq=
  H: Handlers=mouse0 event13 
  B: PROP=5
  B: EV=b
  B: KEY=6420 10000 0 0 0 0
  B: ABS=260800000000003

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  CurrentDesktop: Unity
  Date: Sat Aug 22 18:23:44 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Acer Aspire E5-573G
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
  SourcePackage: xserver-xorg-input-synaptics
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/17/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd03/17/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573G
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sat Aug 22 09:32:26 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               16620 
   vendor                                     AUO
  xserver.version: 2:1.17.1-0ubuntu3

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