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Message #133590
[Bug 1314556] Re: Unable to mount Android MTP device
I have a bit more info here. I have Ubuntu 14.04 (15.04 all the same)
running on HP Envy m6 laptop + Android YotaPhone1 and have all listed
problems with MTP/ADB here: the connection is unreliable (works 1 of 10
or does not work at all). None of the suggested solutions (using mtp
tools or killing gvfs processes) helps.
Same phone connects just fine (MTP/ADB) on Windows 8 on same laptop and
on some 2year-old OpenSUSE on another comp.
What I have noted is that lsusb hangs (even when the phone and other
devices are disconnected) for a couple of minutes before showing the
result (mtp-detect also hangs rather than shows error), so it gave me an
idea that this might be a hardware problem and I have made some tests.
I take 2 laptops HP Envy m6 and Sony Vaio and 2 live CDs Ubuntu 14.04
(15.04 all the same results) and OpenSUSE 13.2 live with gnome.
1) HP Envy+Ubuntu 14.04 (15.04) - both live and installed:
- lsusb hangs (shows result after few minutes)
- MTP/ADB extremely unreliable
2) HP Envy+OpenSUSE 13.2 gnome live:
- lsusb shows immediately
- MTP works just fine (most likely ADB would work too, but it is not installed on live system)
3) Sony Vaio+Ubuntu 14.04 (15.04):
- lsusb shows immediately
- MTP works just fine
So, I have one laptop where Ubuntu 14.04 (15.04)+MTP/ADB does NOT work and OpenSUSE 13.2+MTP DOES work and another laptop where Ubuntu 14.04 (15.04)+MTP DOES work. The MTP/ADB software problem 100% correlates with problem with lsusb.
This is most likely (definitely) hardware+software combination problem.
And this problem most likely not on GVFS/MTP layer, but on lower layer
with lsusb/kernel.
I will run more tests and make more investigations on my hardware, if
someone points me further what I should do.
Attach some system output from OpenSUSE 13.2 gnome live (MTP works):
uname -a
lsmod
after connecting the phone:
dmesg
lsusb
lsusb -t
lsusb -v
lsusb -D /dev/bus/usb/003/003
** Attachment added: "Opensuse 13.2 output on hp envy m6"
https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/1314556/+attachment/4453290/+files/OpenSUSE%2013.2%20on%20hp-envy-m6.txt
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https://bugs.launchpad.net/bugs/1314556
Title:
Unable to mount Android MTP device
Status in gvfs package in Ubuntu:
Confirmed
Bug description:
I have the same problem on 3 computers with 14.04:
So I tried,
mtp-detect
Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6
Listing raw device(s)
Device 0 (VID=04e8 and PID=6860) is a Samsung Galaxy models (MTP).
Found 1 device(s):
Samsung: Galaxy models (MTP) (04e8:6860) @ bus 1, dev 10
Attempting to connect device(s)
ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
inep: usb_get_endpoint_status(): Resource temporarily unavailable
outep: usb_get_endpoint_status(): Device or resource busy
ignoring libusb_claim_interface() = -6LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0
OK.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: gvfs-backends 1.20.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Apr 30 11:18:12 2014
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/gvfs/gvfs-mtp-volume-monitor
InstallationDate: Installed on 2013-02-12 (441 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
ProcEnviron:
XDG_RUNTIME_DIR=<set>
SHELL=/bin/bash
LANGUAGE=en_US
PATH=(custom, user)
LANG=en_US.UTF-8
SourcePackage: gvfs
UpgradeStatus: Upgraded to trusty on 2014-04-02 (27 days ago)
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