← Back to team overview

desktop-packages team mailing list archive

[Bug 1081722] Re: My Canon MP510, when connected to a printserver, doesn't complete printjobs

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: cups (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1081722

Title:
  My Canon MP510, when connected to a printserver, doesn't complete
  printjobs

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  Connecting the printer directly (USB) to my ubuntu I can print. [ok]

  But when I connect it to my "cheap" printserver  http://www.sin-
  hon.com/Products_ny.asp?id=143 the print jobs are being sent to the
  printer, the printer starts printing, but never completes the page.
  [NOK!]

  Windows-PC and MacOSX(bonjour) have no problems printing via the
  printserver [ok]

  Additional details as advised in https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer 
  + the printserver is statically at 192.168.1.99
  + the printer is being (was) detetced -> dnssd://Canon%20MP510-830590._printer._tcp.local

  >>$ sudo /usr/lib/cups/backend/dnssd 
  ->
  DEBUG: Found "Canon MP510-830590._printer._tcplocal"...
  DEBUG: Querying "Canon\032MP510-830590._printer._tcp.local"...
  DEBUG: sent=0, count=1
  DEBUG2: query_callback(browser=0xb8e8f568, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MP510-830590._printer._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0xb8e93330)
  DEBUG2: query_callback(browser=0xb8e8f568, interfaceIndex=3, protocol=0, event=0, fullName="Canon\032MP510-830590._printer._tcp.local", rrclass=1, rrtype=16, rdata=0xb8e936c8, rdlen=166, flags=4, context=0xb8e93330)
  DEBUG2: query_callback: "note=PrintServer".
  DEBUG2: query_callback: "product=(Canon MP510)".
  DEBUG2: query_callback: "rp=a9041717".
  DEBUG2: query_callback: "qtotal=1".
  DEBUG2: query_callback: "ty=Canon MP510".
  DEBUG2: query_callback: "adminurl=http://Canon-MP510-830590.local:80/";.
  DEBUG2: query_callback: "pdl=raw".
  DEBUG2: query_callback: "usb_MFG=Canon".
  DEBUG2: query_callback: "usb_MDL=MP510".
  DEBUG2: query_callback: "txtvers=1".
  network dnssd://Canon%20MP510-830590._printer._tcp.local/ "Canon MP510" "Canon MP510-830590" "MFG:Canon;MDL:MP510;" ""
  DEBUG: sent=1, count=1

  >>$/usr/lib/cups/backend/snmp 
  and
  >>$/usr/lib/cups/backend/snmp 192.168.1.99
  return nothing!

  >>$lpinfo -v
  @clemens-notebook:~$ lpinfo -v
  network https
  network http
  network ipp14
  network ipp
  network lpd
  network ipps
  network beh
  network socket
  network smb
  clemens@clemens-notebook:~$ lpinfo -v
  network https
  network socket
  network ipp14
  network ipp
  network ipps
  network lpd
  network beh
  network http
  network smb
  clemens@clemens-notebook:~$ lpinfo -v
  network https
  network socket
  network ipp14
  network beh
  network http
  network lpd
  network ipps
  network ipp
  network smb

  so lpinfo-calls are not consitent ...

  >>clemens@clemens-notebook:~$ avahi-browse -a -v -t -r 
  Server version: avahi 0.6.31; Host name: clemens-notebook.local
  E Ifce Prot Name                                          Type                 Domain
  +  wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
  +  wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
  +  wlan0 IPv6 clemens-notebook                              Remote Disk Management local
  +  wlan0 IPv4 clemens-notebook                              Remote Disk Management local
  =  wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
     hostname = [clemens-notebook.local]
     address = [fe80::213:e8ff:fe12:31b1]
     port = [9]
     txt = []
  =  wlan0 IPv6 clemens-notebook                              Remote Disk Management local
     hostname = [clemens-notebook.local]
     address = [fe80::213:e8ff:fe12:31b1]
     port = [22]
     txt = []
  =  wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
     hostname = [clemens-notebook.local]
     address = [192.168.1.178]
     port = [9]
     txt = []
  =  wlan0 IPv4 clemens-notebook                              Remote Disk Management local
     hostname = [clemens-notebook.local]
     address = [192.168.1.178]
     port = [22]
     txt = []
  : Cache exhausted
  : All for now

  >>clemens@clemens-notebook:~$ avahi-browse -a -v -c -r 
  Server version: avahi 0.6.31; Host name: clemens-notebook.local
  E Ifce Prot Name                                          Type                 Domain
  +  wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
  +  wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
  +  wlan0 IPv6 clemens-notebook                              Remote Disk Management local
  +  wlan0 IPv4 clemens-notebook                              Remote Disk Management local
  =  wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
     hostname = [clemens-notebook.local]
     address = [fe80::213:e8ff:fe12:31b1]
     port = [9]
     txt = []
  =  wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1]          Workstation          local
     hostname = [clemens-notebook.local]
     address = [192.168.1.178]
     port = [9]
     txt = []
  =  wlan0 IPv6 clemens-notebook                              Remote Disk Management local
     hostname = [clemens-notebook.local]
     address = [fe80::213:e8ff:fe12:31b1]
     port = [22]
     txt = []
  =  wlan0 IPv4 clemens-notebook                              Remote Disk Management local
     hostname = [clemens-notebook.local]
     address = [192.168.1.178]
     port = [22]
     txt = []
  : Cache exhausted

  >>clemens@clemens-notebook:~$ ifconfig 
  eth0      Link encap:Ethernet  HWaddr 00:1b:38:33:ab:ea  
            UP BROADCAST MULTICAST  MTU:1500  Metric:1
            RX packets:0 errors:0 dropped:0 overruns:0 frame:0
            TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
            collisions:0 txqueuelen:1000 
            RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
            Interrupt:22 Memory:e8020000-e8040000 

  lo        Link encap:Local Loopback  
            inet addr:127.0.0.1  Mask:255.0.0.0
            inet6 addr: ::1/128 Scope:Host
            UP LOOPBACK RUNNING  MTU:16436  Metric:1
            RX packets:6175 errors:0 dropped:0 overruns:0 frame:0
            TX packets:6175 errors:0 dropped:0 overruns:0 carrier:0
            collisions:0 txqueuelen:0 
            RX bytes:1010716 (1.0 MB)  TX bytes:1010716 (1.0 MB)

  wlan0     Link encap:Ethernet  HWaddr 00:13:e8:12:31:b1  
            inet addr:192.168.1.178  Bcast:192.168.1.255  Mask:255.255.255.0
            inet6 addr: fe80::213:e8ff:fe12:31b1/64 Scope:Link
            UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
            RX packets:137051 errors:0 dropped:0 overruns:0 frame:0
            TX packets:76328 errors:0 dropped:0 overruns:0 carrier:0
            collisions:0 txqueuelen:1000 
            RX bytes:120576575 (120.5 MB)  TX bytes:13531710 (13.5 MB)

  >>clemens@clemens-notebook:~$ route
  Kernel IP routing table
  Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
  default         192.168.1.1     0.0.0.0         UG    0      0        0 wlan0
  link-local      *               255.255.0.0     U     1000   0        0 wlan0
  192.168.1.0     *               255.255.255.0   U     9      0        0 wlan0

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu11
  ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
  Uname: Linux 3.5.0-18-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: i386
  Date: Wed Nov 21 18:49:39 2012
  InstallationDate: Installed on 2010-12-31 (691 days ago)
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928)
  Lpstat:
   device for Canon-MP510: usb://Canon/MP510?serial=91C04A&interface=1
   device for Canon-PIXMA-MP510: dnssd://Canon%20MP510-830590._printer._tcp.local/
  MachineType: Hewlett-Packard HP Compaq 8710w (GC125EA#UUZ)
  MarkForUpload: True
  Papersize: letter
  PpdFiles:
   Canon-MP510: Canon PIXMA MP510 - CUPS+Gutenprint v5.2.9
   Canon-PIXMA-MP510: Canon PIXMA MP510 - CUPS+Gutenprint v5.2.9
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=ceeb7aad-7b8a-4d27-8e7d-ef9f32ab38ce ro quiet splash
  SourcePackage: cups
  UpgradeStatus: Upgraded to quantal on 2012-11-10 (11 days ago)
  dmi.bios.date: 04/14/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68MAD Ver. F.0C
  dmi.board.name: 30C3
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 73.31
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68MADVer.F.0C:bd04/14/2008:svnHewlett-Packard:pnHPCompaq8710w(GC125EA#UUZ):pvrF.0C:rvnHewlett-Packard:rn30C3:rvrKBCVersion73.31:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 8710w (GC125EA#UUZ)
  dmi.product.version: F.0C
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1081722/+subscriptions