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[Bug 1491844] Re: Network Manager fails to connect to VPN (AnyConnect) - [vpn-mana ger/nm-vpn-connection.c:1770] get_secrets_cb(): Failed to request VPN secrets #2 : (6) No agents were available for this request

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: network-manager (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1491844

Title:
  Network Manager fails to connect to VPN (AnyConnect) - [vpn-mana ger
  /nm-vpn-connection.c:1770] get_secrets_cb(): Failed to request VPN
  secrets #2 : (6) No agents were available for this request

Status in network-manager package in Ubuntu:
  Confirmed

Bug description:
  Installed vpnc
  established vpn connection successfully
  after restart, the vpn connection cannot be established any more

  mbr NetworkManager[17397]: <error> [1441285066.578727] [vpn-mana
  ger/nm-vpn-connection.c:1770] get_secrets_cb(): Failed to request VPN secrets #2
  : (6) No agents were available for this request.

  Workaround:

  rm .gconf/apps/nm-applet
  logout/login
  connect to VPN works

  This surely cannot be a normal procedure

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: network-manager 0.9.10.0-4ubuntu15.2
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.17.2-0ubuntu1.4
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Sep  3 15:10:53 2015
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-05-17 (838 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac (20130424)
  IpRoute:
   default via 10.1.0.254 dev wlan0  proto static  metric 400 
   10.0.0.0/8 dev wlan0  proto kernel  scope link  src 10.1.0.104 
   169.254.0.0/16 dev wlan0  scope link  metric 1000
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  SourcePackage: network-manager
  UpgradeStatus: Upgraded to vivid on 2015-04-25 (131 days ago)
  nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'.

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References