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Message #135312
[Bug 1494490] [NEW] [HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound at all
Public bug reported:
i do not hear any sound when i turn on my computer or when i play a
music. I tested in sound control also i do not hear any sound. May be
the sound driver is not properly installed. I am using Ubuntu 14.04 LTS
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic i686
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bruno 2271 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Sep 10 22:55:11 2015
InstallationDate: Installed on 2015-05-03 (130 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bruno 2271 F.... pulseaudio
Symptom_Jack: Line Out, Internal
Symptom_Type: No sound at all
Title: [HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2015-05-03 (130 days ago)
dmi.bios.date: 10/28/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F3 v01.22
dmi.board.name: 0AA0h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F3v01.22:bd10/28/2010:svnHewlett-Packard:pnHPxw4600Workstation:pvr:rvnHewlett-Packard:rn0AA0h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP xw4600 Workstation
dmi.sys.vendor: Hewlett-Packard
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 trusty
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1494490
Title:
[HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound
at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
i do not hear any sound when i turn on my computer or when i play a
music. I tested in sound control also i do not hear any sound. May be
the sound driver is not properly installed. I am using Ubuntu 14.04
LTS
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic i686
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bruno 2271 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Sep 10 22:55:11 2015
InstallationDate: Installed on 2015-05-03 (130 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bruno 2271 F.... pulseaudio
Symptom_Jack: Line Out, Internal
Symptom_Type: No sound at all
Title: [HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2015-05-03 (130 days ago)
dmi.bios.date: 10/28/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F3 v01.22
dmi.board.name: 0AA0h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F3v01.22:bd10/28/2010:svnHewlett-Packard:pnHPxw4600Workstation:pvr:rvnHewlett-Packard:rn0AA0h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP xw4600 Workstation
dmi.sys.vendor: Hewlett-Packard
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