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[Bug 1494490] [NEW] [HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound at all

 

Public bug reported:

i do not hear any sound when i turn on my computer or when i play a
music. I tested in sound control also i do not hear any sound. May be
the sound driver is not properly installed. I am using Ubuntu 14.04 LTS

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic i686
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bruno      2271 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Sep 10 22:55:11 2015
InstallationDate: Installed on 2015-05-03 (130 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bruno      2271 F.... pulseaudio
Symptom_Jack: Line Out, Internal
Symptom_Type: No sound at all
Title: [HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2015-05-03 (130 days ago)
dmi.bios.date: 10/28/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F3 v01.22
dmi.board.name: 0AA0h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F3v01.22:bd10/28/2010:svnHewlett-Packard:pnHPxw4600Workstation:pvr:rvnHewlett-Packard:rn0AA0h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP xw4600 Workstation
dmi.sys.vendor: Hewlett-Packard

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1494490

Title:
  [HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  i do not hear any sound when i turn on my computer or when i play a
  music. I tested in sound control also i do not hear any sound. May be
  the sound driver is not properly installed. I am using Ubuntu 14.04
  LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  Uname: Linux 3.13.0-63-generic i686
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bruno      2271 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Sep 10 22:55:11 2015
  InstallationDate: Installed on 2015-05-03 (130 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bruno      2271 F.... pulseaudio
  Symptom_Jack: Line Out, Internal
  Symptom_Type: No sound at all
  Title: [HP xw4600 Workstation, Realtek ALC262, Line Out, Internal] No sound at all
  UpgradeStatus: Upgraded to trusty on 2015-05-03 (130 days ago)
  dmi.bios.date: 10/28/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F3 v01.22
  dmi.board.name: 0AA0h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786F3v01.22:bd10/28/2010:svnHewlett-Packard:pnHPxw4600Workstation:pvr:rvnHewlett-Packard:rn0AA0h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP xw4600 Workstation
  dmi.sys.vendor: Hewlett-Packard

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