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[Bug 1333027] Re: [Alienware 18, Realtek ALC3661, Speaker, Internal] Playback problem

 

[Expired for alsa-driver (Ubuntu) because there has been no activity for
60 days.]

** Changed in: alsa-driver (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1333027

Title:
  [Alienware 18, Realtek ALC3661, Speaker, Internal] Playback problem

Status in alsa-driver package in Ubuntu:
  Expired

Bug description:
  I tried to fix the alsa-base.conf, however I am not sure what the
  default configuration should be.Either way, I do hear the test tone
  but it doesnt alternate between speakers/channels. It just sounds one
  constant tone. The same happens when i do a speaker-test, i get pink
  noise through the same output, even though it reads front-left, front-
  right, center, lfe ....it plays sound while displaying those 4,
  however the sound comes through the lfe from what it sounds like (the
  sound only plays through one output).

  If you have a preferred alsa-base.conf or a way for me to overwrite
  it, let me know and we can proceed. I modified it due to this problem.
  Since installing Ubuntu I have not had the sound working properly so I
  have been trying configuration edits (with no success so far).

  I noticed no subdevices are displayed.

  I am not sure how the card decides where to send sound to but the
  interesting thing is that when testing in Pulseaudio I get sound
  playing when clicking front-left, front-right but nothing from
  clicking subwoofer. And again, the front-left and front-right all play
  the tone through the same speaker..theres no difference and apparently
  my guess is not all of my speakers are being detected as available
  options because I also only have (1) speaker control in Alsamixer.

  Surely there must be some way to get 2.1 speakers correctly
  configured?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: wl nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  phallix    1713 F.... pulseaudio
   /dev/snd/controlC0:  phallix    1713 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jun 22 16:04:53 2014
  InstallationDate: Installed on 2014-06-15 (6 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: Only some of outputs are working
  Title: [Alienware 18, Realtek ALC3661, Speaker, Internal] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2014
  dmi.bios.vendor: Alienware
  dmi.bios.version: A07
  dmi.board.name: 01W2J2
  dmi.board.vendor: Alienware
  dmi.board.version: A02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnAlienware:bvrA07:bd04/23/2014:svnAlienware:pnAlienware18:pvrA07:rvnAlienware:rn01W2J2:rvrA02:cvnAlienware:ct8:cvrA07:
  dmi.product.name: Alienware 18
  dmi.product.version: A07
  dmi.sys.vendor: Alienware
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-06-22T16:04:27.421233

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