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[Bug 1496142] Re: writer crashes when exporting xhtml with embedded fonts

 

Nosphky, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],


Save, close, and try to file the crash report again via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this report since the process outlined above will deal with
this issue more efficiently. Also, please do not attach your crash
report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: libreoffice (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1496142

Title:
  writer crashes when exporting  xhtml with embedded fonts

Status in libreoffice package in Ubuntu:
  Invalid

Bug description:
  Using LibreOffice Writer (Trusty Updates 4.2.8.2 in UbuntuStudio LTS
  1404)

  lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  apt-cache policy libreoffice
  libreoffice:
    Installed: 1:4.2.8-0ubuntu2
    Candidate: 1:4.2.8-0ubuntu2

  WM_CLASS(STRING) = "libreoffice", "libreoffice-writer"

  When attempting to export a book written with LO to xhtml in order to
  prepare an eBook version and having selected "embed fonts in the
  document",  LO crashes and shuts down.

  I need to embed the fonts used. The main font is Liberation Serif but
  I have also "Opus Chords Sans" which is a specialised font for music
  and used in the text for the correct display of musical flat and sharp
  signs.

  I tried installing a more specialised extension from the LibreOffice
  website, writer2xhtml filters v1.4, which has a special filter for
  exporting to ePUB format as well as various other xhtml filters. They
  all work fine as long as I do not check the embedded fonts tickbox. As
  soon as I select to embed the fonts, LO crashes. But at least with
  this new extension I get an error log generated in the current
  directory.

  The error log seems to implicate the libmergedlo.so file :

  # Problematic frame:
  # C [libmergedlo.so+0x26f6369] XMLFontAutoStylePool::embedFontFile(rtl::OUString const&)+0xf9

  Full error file attached :  hs_err_pid5079.log

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References