← Back to team overview

desktop-packages team mailing list archive

  1. desktop-packages team
  2. Mailing list archive
  3. Message #137216

[Bug 1497499] [NEW] cannot add plug-in to Firefox

  Thread Previous • Date Previous • • Thread Next 
Public bug reported:

When trying to install a search plug-in (https://addons.mozilla.org/en-
US/firefox/addon/wiktionary-en/?src=ss), Firefox reports "Sorry, you
need a Mozilla-based browser (such as Firefox) to install a search
plugin."

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 40.0.3+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
Uname: Linux 3.16.0-49-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  humphrey   1581 F.... pulseaudio
 /dev/snd/controlC1:  humphrey   1581 F.... pulseaudio
BuildID: 20150826185918
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat Sep 19 14:07:02 2015
ExecutablePath: /usr/lib/firefox/firefox
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-09-08 (11 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IpRoute:
 default via 192.168.0.1 dev eth0  proto static 
 192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.101  metric 1
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources:
 prefs.js
 [Profile]/extensions/foxmarks@xxxxxxx/defaults/preferences/prefs.js
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=40.0.3/20150826185918 (In use)
RelatedPackageVersions:
 totem-mozilla     3.10.1-1ubuntu4
 rhythmbox-mozilla 3.0.2-0ubuntu2
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Sep 19 09:37:08 David kernel: [ 3659.488030] usb 1-5: new high-speed USB device number 3 using ehci-pci
 Sep 19 09:37:08 David kernel: [ 3659.620347] usb 1-5: New USB device found, idVendor=0424, idProduct=2514
 Sep 19 09:37:08 David kernel: [ 3659.620351] usb 1-5: New USB device strings: Mfr=0, Product=0, SerialNumber=0
 Sep 19 09:37:08 David kernel: [ 3659.620649] hub 1-5:1.0: USB hub found
 Sep 19 09:37:08 David kernel: [ 3659.620716] hub 1-5:1.0: 4 ports detected
dmi.bios.date: 04/17/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.4
dmi.board.name: 0N185P
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
dmi.product.name: Vostro 420 Series
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1497499

Title:
  cannot add plug-in to Firefox

Status in firefox package in Ubuntu:
  New

Bug description:
  When trying to install a search plug-in (https://addons.mozilla.org
  /en-US/firefox/addon/wiktionary-en/?src=ss), Firefox reports "Sorry,
  you need a Mozilla-based browser (such as Firefox) to install a search
  plugin."

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 40.0.3+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  humphrey   1581 F.... pulseaudio
   /dev/snd/controlC1:  humphrey   1581 F.... pulseaudio
  BuildID: 20150826185918
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Sat Sep 19 14:07:02 2015
  ExecutablePath: /usr/lib/firefox/firefox
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-09-08 (11 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static 
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.101  metric 1
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  PrefSources:
   prefs.js
   [Profile]/extensions/foxmarks@xxxxxxx/defaults/preferences/prefs.js
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=40.0.3/20150826185918 (In use)
  RelatedPackageVersions:
   totem-mozilla     3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   Sep 19 09:37:08 David kernel: [ 3659.488030] usb 1-5: new high-speed USB device number 3 using ehci-pci
   Sep 19 09:37:08 David kernel: [ 3659.620347] usb 1-5: New USB device found, idVendor=0424, idProduct=2514
   Sep 19 09:37:08 David kernel: [ 3659.620351] usb 1-5: New USB device strings: Mfr=0, Product=0, SerialNumber=0
   Sep 19 09:37:08 David kernel: [ 3659.620649] hub 1-5:1.0: USB hub found
   Sep 19 09:37:08 David kernel: [ 3659.620716] hub 1-5:1.0: 4 ports detected
  dmi.bios.date: 04/17/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.4
  dmi.board.name: 0N185P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
  dmi.product.name: Vostro 420 Series
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1497499/+subscriptions

Follow ups

  Thread Previous • Date Previous • • Thread Next