← Back to team overview

desktop-packages team mailing list archive

[Bug 1483933] Re: libreoffice crash causing system to crash

 

sleek, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],


Save, close, and try to file the crash report again via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this report since the process outlined above will deal with
this issue more efficiently. Also, please do not attach your crash
report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
       Status: New => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1483933

Title:
  libreoffice crash causing system to crash

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  i understand an application crashing and stop working but this office
  suite crashes on startup and then causes my system to logout and crash
  all other running applications in its wake which is riddiculous. One
  application crash shouldn't crash system

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.2
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Tue Aug 11 19:18:46 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-08-11 (0 days ago)
  InstallationMedia: Kubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to vivid on 2015-08-11 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1483933/+subscriptions


References