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[Bug 1479226] Re: Touchpad not working on ASUS X401U after update to 14.10

 

Ainx Arie, thank you for reporting this and helping make Ubuntu better.
As per https://www.asus.com/Notebooks/X401U/HelpDesk_Download/ an update
to your computer's buggy and outdated BIOS is available (313). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-313

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1479226

Title:
  Touchpad not working on ASUS X401U after update to 14.10

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  After finishing update 14.10 from 14.04 my ASUS Laptop X401U the
  touchpad not working at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  Uname: Linux 3.16.0-45-generic i686
  .tmp.unity.support.test.1:
   
  ApportVersion: 2.14.7-0ubuntu8.5
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Jul 29 13:32:56 2015
  DistUpgraded: 2015-07-29 12:12:25,436 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 7340] [1002:9808] (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:14b7]
  InstallationDate: Installed on 2015-07-25 (3 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release i386 (20150218.1)
  MachineType: ASUSTeK COMPUTER INC. X401U
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=18c21cd5-914b-436c-8a19-6dccf28826b1 ro quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: Upgraded to utopic on 2015-07-29 (0 days ago)
  dmi.bios.date: 08/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X401U.310
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X401U
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX401U.310:bd08/24/2012:svnASUSTeKCOMPUTERINC.:pnX401U:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX401U:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X401U
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Wed Jul 29 13:15:43 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

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