desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Paul Smith, thank you for reporting this and helping make Ubuntu better.
As per https://www.asus.com/Tower-PCs/CM6870/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (0708).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1476702

Title:
  Xorg crash when using Spotify client

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Ever since I upgraded from Ubuntu GNOME 14.04 to Ubuntu GNOME 15.04,
  I've had my entire desktop crash relatively quickly when using
  Spotify, if I mess around with the client much.  Just starting the
  client is no problem, and it plays songs OK, but for a while whenever
  I clicked one of my playlists it would immediately crash.  I stopped
  using the client for a while, but last week started using again and it
  was working for these simple cases.

  Today I started the client, picked a playlist, and grabbed the
  scrollbar and dragged it all the way to the top; as I was dragging my
  desktop crashed.  In my home directory I see a gnome-shell core:

  (gdb) thr a a bt

  Thread 2 (Thread 0x7f3da0ebd700 (LWP 16545)):
  #0  0x00007f3db4d3b8dd in poll () at ../sysdeps/unix/syscall-template.S:81
  #1  0x00007f3db5271ebc in g_main_context_iterate (priority=2147483647, n_fds=1, fds=0x7f3d9c0008e0, timeout=-1, context=0x1363e20) at /build/buildd/glib2.0-2.44.1/./glib/gmain.c:4103
  #2  0x00007f3db5271ebc in g_main_context_iterate (context=context@entry=0x1363e20, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at /build/buildd/glib2.0-2.44.1/./glib/gmain.c:3803
  #3  0x00007f3db5271fcc in g_main_context_iteration (context=0x1363e20, may_block=may_block@entry=1) at /build/buildd/glib2.0-2.44.1/./glib/gmain.c:3869
  #4  0x00007f3db5272009 in glib_worker_main (data=<optimized out>) at /build/buildd/glib2.0-2.44.1/./glib/gmain.c:5618
  #5  0x00007f3db5298955 in g_thread_proxy (data=0x1364000) at /build/buildd/glib2.0-2.44.1/./glib/gthread.c:764
  #6  0x00007f3db50116aa in start_thread (arg=0x7f3da0ebd700) at pthread_create.c:333
  #7  0x00007f3db4d46eed in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

  Thread 1 (Thread 0x7f3db81a4a40 (LWP 16538)):
  #0  0x00007f3db5278d00 in g_logv (log_domain=0x7f3db6bfc260 "mutter", log_level=G_LOG_LEVEL_ERROR, format=<optimized out>, args=args@entry=0x7ffd6e47ad40) at /build/buildd/glib2.0-2.44.1/./glib/gmessages.c:1046
  #1  0x00007f3db5278f3f in g_log (log_domain=log_domain@entry=0x7f3db6bfc260 "mutter", log_level=log_level@entry=G_LOG_LEVEL_ERROR, format=format@entry=0x7f3db6bf4838 "Unable to initialize Clutter.\n") at /build/buildd/glib2.0-2.44.1/./glib/gmessages.c:1079
  #2  0x00007f3db6b71a7e in meta_clutter_init () at backends/meta-backend.c:469
  #3  0x00007f3db6ba1072 in meta_init () at core/main.c:358
  #4  0x0000000000401ddb in main (argc=1, argv=0x7ffd6e47b1b8) at main.c:429

  but I think this is just a symptom of the X server crashing; in my X
  session log file (Xorg.0.log.old probably attached below) I see:

  [939562.032] (EE)
  [939562.064] (EE) Backtrace:
  [939562.212] (EE) 0: /usr/bin/X (xorg_backtrace+0x56) [0x7f5a10ef6556]
  [939562.212] (EE) 1: /usr/bin/X (0x7f5a10d43000+0x1b7749) [0x7f5a10efa749]
  [939562.212] (EE) 2: /lib/x86_64-linux-gnu/libc.so.6 (0x7f5a0ea09000+0x352f0) [0x7f5a0ea3e2f0]
  [939562.212] (EE) 3: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f5a0afe8000+0xfa6c3) [0x7f5a0b0e26c3]
  [939562.213] (EE) 4: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f5a0afe8000+0x10cf60) [0x7f5a0b0f4f60]
  [939562.213] (EE) 5: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f5a0afe8000+0x10e3ac) [0x7f5a0b0f63ac]
  [939562.213] (EE) 6: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f5a0afe8000+0x10f343) [0x7f5a0b0f7343]
  [939562.213] (EE) 7: /usr/bin/X (DRI2SwapBuffers+0x1d0) [0x7f5a10ec9100]
  [939562.213] (EE) 8: /usr/bin/X (0x7f5a10d43000+0x187a7c) [0x7f5a10ecaa7c]
  [939562.213] (EE) 9: /usr/bin/X (0x7f5a10d43000+0x580a7) [0x7f5a10d9b0a7]
  [939562.213] (EE) 10: /usr/bin/X (0x7f5a10d43000+0x5c29b) [0x7f5a10d9f29b]
  [939562.213] (EE) 11: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf0) [0x7f5a0ea29a40]
  [939562.213] (EE) 12: /usr/bin/X (0x7f5a10d43000+0x4662e) [0x7f5a10d8962e]
  [939562.213] (EE)
  [939562.215] (EE) Segmentation fault at address 0x7f5a1119b004
  [939562.215] (EE)
  Fatal server error:
  [939562.215] (EE) Caught signal 11 (Segmentation fault). Server aborting

  So maybe an issue with the Intel display driver?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
  Uname: Linux 3.19.0-22-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Tue Jul 21 10:25:08 2015
  DistUpgraded: 2015-04-27 12:05:00,462 DEBUG enabling apt cron job
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller [8086:0162] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. P8 series motherboard [1043:84ca]
  InstallationDate: Installed on 2014-04-28 (449 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: ASUSTeK COMPUTER INC. CM6870
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-22-generic root=UUID=6fec1c27-b55b-4e04-97b8-fc3b02c85068 ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg crash
  UpgradeStatus: Upgraded to vivid on 2015-04-27 (84 days ago)
  dmi.bios.date: 02/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0408
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: CM6870
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0408:bd02/24/2012:svnASUSTeKCOMPUTERINC.:pnCM6870:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnCM6870:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: CM6870
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Tue Jul 21 10:12:48 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Logitech K520        KEYBOARD, id 8
   input        Logitech M310/M310t  MOUSE, id 9
   input        Eee PC WMI hotkeys   KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.17.1-0ubuntu3

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