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[Bug 1497876] [NEW] [HDA-Intel - HDA Intel PCH, playback] Playback problem

 

Public bug reported:

The headphone jacket is not recognized. Sound is playing on speakers,
but when headphones are inserted it keeps playing on the speakers and no
sound on the headphones.

Alsa info: http://www.alsa-
project.org/db/?f=3efa4bd7d30c914b0e423ab3e0334f132dc568af

I also tried alsamixer, but it does not even show me the headphone line.
Almost as if it does not exist.

System: mark@enterprise:~$ lsb_release -rd
Description:	Ubuntu 14.04.3 LTS
Release:	14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  mark       1952 F.... pulseaudio
 /dev/snd/controlC0:  mark       1952 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Sep 21 09:22:21 2015
InstallationDate: Installed on 2015-09-21 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.03.05
dmi.board.asset.tag: Tag 12345
dmi.board.name: P65_P67SE
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.05:bd12/15/2014:svnNotebook:pnP65_P67SE:pvrNotApplicable:rvnNotebook:rnP65_P67SE:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: P65_P67SE
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-09-21T09:18:22.582093

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1497876

Title:
  [HDA-Intel - HDA Intel PCH, playback] Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  The headphone jacket is not recognized. Sound is playing on speakers,
  but when headphones are inserted it keeps playing on the speakers and
  no sound on the headphones.

  Alsa info: http://www.alsa-
  project.org/db/?f=3efa4bd7d30c914b0e423ab3e0334f132dc568af

  I also tried alsamixer, but it does not even show me the headphone
  line. Almost as if it does not exist.

  System: mark@enterprise:~$ lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mark       1952 F.... pulseaudio
   /dev/snd/controlC0:  mark       1952 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Sep 21 09:22:21 2015
  InstallationDate: Installed on 2015-09-21 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: Only some of outputs are working
  Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/15/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.03.05
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: P65_P67SE
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.05:bd12/15/2014:svnNotebook:pnP65_P67SE:pvrNotApplicable:rvnNotebook:rnP65_P67SE:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: P65_P67SE
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-09-21T09:18:22.582093

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