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[Duncan <duncan@xxxxxxxxxxxxxxxxxxxx>]

Hi Christopher,

Thank you for the feedback. I've done a bit of digging around and what
you are saying is accurate, my BIOS is currently out of date.

I spent an hour or so trying to get my BIOS to update from what I was
able to extract from the .exe file that HP has made available for
download, but I have not yet had any success.

My colleague (same Make & Model machine) will make an attempt at it when
he gets a chance, and I will update this thread again if one of us
manages to come right with this.

Thanks again for the feedback.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1488506

Title:
  Trying to run 2 external displays on my Laptop

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I'm attempting to run two external monitors using my laptop, in
  addition to it's built-in display.

  The machine I'm using is a HP Elitebook 8570p, and based on everything
  that I've read, the machine id physically capable of doing what I
  want, but the drivers don't seem to be able to allow it.

  I can have either my monitor on the display port -OR- the monitor on
  the VGA port active, but I can seem to get both to work at the same
  time.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg (not installed)
  ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
  Uname: Linux 3.19.0-26-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: kwin
  Date: Tue Aug 25 15:21:05 2015
  DistUpgraded: 2014-04-25 08:04:56,411 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:17a7]
  InstallationDate: Installed on 1980-01-01 (13020 days ago)
  InstallationMedia: Kubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120820.1)
  LightdmGreeterLog:
   QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
   QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
   Bus::open: Can not get ibus-daemon's address. 
   IBusInputContext::createInputContext: no connection to ibus-daemon 
   file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  LightdmGreeterLogOld:
   QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
   QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
   Bus::open: Can not get ibus-daemon's address. 
   IBusInputContext::createInputContext: no connection to ibus-daemon 
   file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  MachineType: Hewlett-Packard HP EliteBook 8570p
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic root=UUID=d4fb8295-a504-4c69-a799-fca503b14e99 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2014-04-25 (487 days ago)
  dmi.bios.date: 01/31/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICF Ver. F.40
  dmi.board.name: 17A7
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.40:bd01/31/2013:svnHewlett-Packard:pnHPEliteBook8570p:pvrA1029D1103:rvnHewlett-Packard:rn17A7:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8570p
  dmi.product.version: A1029D1103
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Jan  1 02:00:41 1980
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 600 
   vendor                                     LGD
  xserver.version: 2:1.15.1-0ubuntu2.7

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