desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Deniz Acay, thank you for reporting this and helping make Ubuntu better.
As per https://www.asus.com/Notebooks/N550JK/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (208). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-208

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1498191

Title:
  Unexpected crash

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  After logging in and spending less than a minute with Konsole, somehow
  my PC crashed. When I reopened using the power button, no state was
  preserved.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  346.59  Tue Mar 31 14:10:31 PDT 2015
   GCC version:  gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
  ApportVersion: 2.17.2-0ubuntu1.4
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Tue Sep 22 00:06:44 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: kubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.19.0-28-generic, x86_64: installed
   focaltech, 1.5, 3.19.0-28-generic, x86_64: installed
   nvidia-346, 346.59, 3.19.0-28-generic, x86_64: installed
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:11cd]
     Subsystem: ASUSTeK Computer Inc. Device [1043:11cd]
  InstallationDate: Installed on 2015-09-18 (3 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: ASUSTeK COMPUTER INC. N550JK
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=49b379cd-28b1-4265-935c-f0f55fbf7d78 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/11/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JK.207
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.207:bd08/11/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Tue Sep 22 00:05:55 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   intel(G1): [drm] failed to set drm interface version: Permission denied [13].
   intel(G1): Failed to claim DRM device.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1068 
   vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3

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