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[Bug 1313045] Re: Black Screen after wakeup from sleep HP Probook 6550b

 

Geert Peeters, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p xorg 1313045

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** Package changed: xserver-xorg-video-ati (Ubuntu) => xorg (Ubuntu)

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1313045

Title:
  Black Screen after wakeup from sleep HP Probook 6550b

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  When waking up from sleep, I get a black screen or sometimes only the background wallpaper.
  Unity is not loaded
  Cairo dock does not load.

  This on a HP Probook 6550b

  Hardware list :

      description: Notebook
      product: HP ProBook 6550b (WD753EA#UUG)
      vendor: Hewlett-Packard
      serial: CNU1180L53
      width: 64 bits
      capabilities: smbios-2.6 dmi-2.6 vsyscall32
      configuration: boot=normal chassis=notebook family=103C_5336AN sku=WD753EA#UUG uuid=DB51F14A-4513-E011-9315-30C25F06C0CC
    *-core
         description: Moederbord
         product: 146D
         vendor: Hewlett-Packard
         physical id: 0
         version: KBC Version 73.13
         serial: CNU1180L53
       *-firmware
            description: BIOS
            vendor: Hewlett-Packard
            physical id: 8
            version: 68CDE Ver. F.06
            date: 01/11/2011
            size: 64KiB
            capacity: 2496KiB
            capabilities: pci pcmcia upgrade shadowing cdboot bootselect edd int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot
       *-cpu
            description: CPU
            product: Intel(R) Core(TM) i5 CPU       M 560  @ 2.67GHz
            vendor: Intel Corp.
            physical id: 0
            bus info: cpu@0
            version: Intel(R) Core(TM) i5 CPU       M 560  @ 2.67GHz
            slot: CPU 1
            size: 1199MHz
            capacity: 1199MHz
            width: 64 bits
            clock: 133MHz
            capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt aes lahf_lm ida arat dtherm tpr_shadow vnmi flexpriority ept vpid cpufreq
            configuration: cores=2 enabledcores=2 threads=4
          *-cache:0
               description: L1 cache
               physical id: 1
               slot: Unknown
               size: 32KiB
               capacity: 32KiB
               capabilities: asynchronous internal write-back data
          *-cache:1
               description: L2 cache
               physical id: 2
               slot: Unknown
               size: 256KiB
               capacity: 256KiB
               capabilities: asynchronous internal write-back unified
       *-memory
            description: System Memory
            physical id: 3
            slot: Systeem- of moederbord
            size: 4GiB
          *-bank:0
               description: SODIMM DDR3 Synchroon 1333 MHz (0,8 ns)
               product: M471B5273CH0-CH9
               vendor: Samsung
               physical id: 0
               serial: 792DD7DB
               slot: Top
               size: 4GiB
               width: 64 bits
               clock: 1333MHz (0.8ns)
          *-bank:1
               description: DIMMProject-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>POT-Creation-Date: 2009-10-08 14:02+0200PO-Revision-Date: 2013-01-22 19:06+0000Last-Translator: FULL NAME <EMAIL@ADDRESS>Language-Team: Dutch <nl@xxxxxx>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2014-04-10 12:53+0000X-Generator: Launchpad (build 16976) [empty]
               physical id: 1
               slot: Bottom
       *-pci:0
            description: Host bridge
            product: Core Processor DRAM Controller
            vendor: Intel Corporation
            physical id: 100
            bus info: pci@0000:00:00.0
            version: 02
            width: 32 bits
            clock: 33MHz
            configuration: driver=agpgart-intel
            resources: irq:0
          *-display
               description: VGA compatible controller
               product: Core Processor Integrated Graphics Controller
               vendor: Intel Corporation
               physical id: 2
               bus info: pci@0000:00:02.0
               version: 02
               width: 64 bits
               clock: 33MHz
               capabilities: msi pm vga_controller bus_master cap_list rom
               configuration: driver=i915 latency=0
               resources: irq:46 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:4080(size=8)
          *-communication
               description: Communication controller
               product: 5 Series/3400 Series Chipset HECI Controller
               vendor: Intel Corporation
               physical id: 16
               bus info: pci@0000:00:16.0
               version: 06
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi bus_master cap_list
               configuration: driver=mei_me latency=0
               resources: irq:44 memory:d4824000-d482400f
          *-network
               description: Ethernet interface
               product: 82577LC Gigabit Network Connection
               vendor: Intel Corporation
               physical id: 19
               bus info: pci@0000:00:19.0
               logical name: eth0
               version: 05
               serial: 64:31:50:95:74:11
               capacity: 1Gbit/s
               width: 32 bits
               clock: 33MHz
               capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
               configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k firmware=0.12-6 latency=0 link=no multicast=yes port=twisted pair
               resources: irq:45 memory:d4800000-d481ffff memory:d4829000-d4829fff ioport:4000(size=32)
          *-usb:0
               description: USB controller
               product: 5 Series/3400 Series Chipset USB2 Enhanced Host Controller
               vendor: Intel Corporation
               physical id: 1a
               bus info: pci@0000:00:1a.0
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: pm debug ehci bus_master cap_list
               configuration: driver=ehci-pci latency=0
               resources: irq:16 memory:d4828000-d48283ff
          *-multimedia
               description: Audio device
               product: 5 Series/3400 Series Chipset High Definition Audio
               vendor: Intel Corporation
               physical id: 1b
               bus info: pci@0000:00:1b.0
               version: 05
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi pciexpress bus_master cap_list
               configuration: driver=snd_hda_intel latency=0
               resources: irq:47 memory:d4820000-d4823fff
          *-pci:0
               description: PCI bridge
               product: 5 Series/3400 Series Chipset PCI Express Root Port 1
               vendor: Intel Corporation
               physical id: 1c
               bus info: pci@0000:00:1c.0
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
               configuration: driver=pcieport
               resources: irq:40 memory:d4700000-d47fffff
          *-pci:1
               description: PCI bridge
               product: 5 Series/3400 Series Chipset PCI Express Root Port 2
               vendor: Intel Corporation
               physical id: 1c.1
               bus info: pci@0000:00:1c.1
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
               configuration: driver=pcieport
               resources: irq:41 ioport:2000(size=8192) memory:d0700000-d46fffff ioport:d4a00000(size=2097152)
          *-pci:2
               description: PCI bridge
               product: 5 Series/3400 Series Chipset PCI Express Root Port 3
               vendor: Intel Corporation
               physical id: 1c.2
               bus info: pci@0000:00:1c.2
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
               configuration: driver=pcieport
               resources: irq:42 memory:d0600000-d06fffff
             *-generic:0
                  description: SD Host controller
                  product: MMC/SD Host Controller
                  vendor: Ricoh Co Ltd
                  physical id: 0
                  bus info: pci@0000:43:00.0
                  version: 01
                  width: 32 bits
                  clock: 33MHz
                  capabilities: msi pm pciexpress bus_master cap_list
                  configuration: driver=sdhci-pci latency=0
                  resources: irq:18 memory:d0603000-d06030ff
             *-generic:1 UNCLAIMED
                  description: System peripheral
                  product: R5U2xx (R5U230 / R5U231 / R5U241) [Memory Stick Host Controller]
                  vendor: Ricoh Co Ltd
                  physical id: 0.1
                  bus info: pci@0000:43:00.1
                  version: 01
                  width: 32 bits
                  clock: 33MHz
                  capabilities: msi pm pciexpress bus_master cap_list
                  configuration: latency=0
                  resources: memory:d0602000-d06020ff
             *-firewire
                  description: FireWire (IEEE 1394)
                  product: R5C832 PCIe IEEE 1394 Controller
                  vendor: Ricoh Co Ltd
                  physical id: 0.3
                  bus info: pci@0000:43:00.3
                  version: 01
                  width: 32 bits
                  clock: 33MHz
                  capabilities: msi pm pciexpress ohci bus_master cap_list
                  configuration: driver=firewire_ohci latency=0
                  resources: irq:17 memory:d0600000-d06007ff
          *-pci:3
               description: PCI bridge
               product: 5 Series/3400 Series Chipset PCI Express Root Port 4
               vendor: Intel Corporation
               physical id: 1c.3
               bus info: pci@0000:00:1c.3
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
               configuration: driver=pcieport
               resources: irq:43 memory:d0500000-d05fffff
             *-network
                  description: Wireless interface
                  product: BCM4313 802.11bgn Wireless Network Adapter
                  vendor: Broadcom Corporation
                  physical id: 0
                  bus info: pci@0000:44:00.0
                  logical name: wlan0
                  version: 01
                  serial: ac:81:12:70:ac:53
                  width: 64 bits
                  clock: 33MHz
                  capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                  configuration: broadcast=yes driver=wl0 driverversion=6.30.223.141 (r415941) ip=10.0.0.104 latency=0 multicast=yes wireless=IEEE 802.11abg
                  resources: irq:19 memory:d0500000-d0503fff
          *-usb:1
               description: USB controller
               product: 5 Series/3400 Series Chipset USB2 Enhanced Host Controller
               vendor: Intel Corporation
               physical id: 1d
               bus info: pci@0000:00:1d.0
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: pm debug ehci bus_master cap_list
               configuration: driver=ehci-pci latency=0
               resources: irq:20 memory:d4827000-d48273ff
          *-pci:4
               description: PCI bridge
               product: 82801 Mobile PCI Bridge
               vendor: Intel Corporation
               physical id: 1e
               bus info: pci@0000:00:1e.0
               version: a5
               width: 32 bits
               clock: 33MHz
               capabilities: pci subtractive_decode bus_master cap_list
               resources: memory:d0400000-d04fffff
          *-isa
               description: ISA bridge
               product: Mobile 5 Series Chipset LPC Interface Controller
               vendor: Intel Corporation
               physical id: 1f
               bus info: pci@0000:00:1f.0
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: isa bus_master cap_list
               configuration: driver=lpc_ich latency=0
               resources: irq:0
          *-ide:0
               description: IDE interface
               product: 5 Series/3400 Series Chipset 4 port SATA IDE Controller
               vendor: Intel Corporation
               physical id: 1f.2
               bus info: pci@0000:00:1f.2
               version: 05
               width: 32 bits
               clock: 66MHz
               capabilities: ide pm bus_master cap_list
               configuration: driver=ata_piix latency=0
               resources: irq:21 ioport:4078(size=8) ioport:4094(size=4) ioport:4070(size=8) ioport:4090(size=4) ioport:4050(size=16) ioport:4040(size=16)
          *-ide:1
               description: IDE interface
               product: 5 Series/3400 Series Chipset 2 port SATA IDE Controller
               vendor: Intel Corporation
               physical id: 1f.5
               bus info: pci@0000:00:1f.5
               version: 05
               width: 32 bits
               clock: 66MHz
               capabilities: ide pm bus_master cap_list
               configuration: driver=ata_piix latency=0
               resources: irq:21 ioport:4068(size=8) ioport:408c(size=4) ioport:4060(size=8) ioport:4088(size=4) ioport:4030(size=16) ioport:4020(size=16)
          *-generic UNCLAIMED
               description: Signal processing controller
               product: 5 Series/3400 Series Chipset Thermal Subsystem
               vendor: Intel Corporation
               physical id: 1f.6
               bus info: pci@0000:00:1f.6
               version: 05
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi bus_master cap_list
               configuration: latency=0
               resources: memory:d4826000-d4826fff
       *-pci:1
            description: Host bridge
            product: Core Processor QuickPath Architecture Generic Non-core Registers
            vendor: Intel Corporation
            physical id: 101
            bus info: pci@0000:ff:00.0
            version: 02
            width: 32 bits
            clock: 33MHz
       *-pci:2
            description: Host bridge
            product: Core Processor QuickPath Architecture System Address Decoder
            vendor: Intel Corporation
            physical id: 102
            bus info: pci@0000:ff:00.1
            version: 02
            width: 32 bits
            clock: 33MHz
       *-pci:3
            description: Host bridge
            product: Core Processor QPI Link 0
            vendor: Intel Corporation
            physical id: 103
            bus info: pci@0000:ff:02.0
            version: 02
            width: 32 bits
            clock: 33MHz
       *-pci:4
            description: Host bridge
            product: Core Processor QPI Physical 0
            vendor: Intel Corporation
            physical id: 104
            bus info: pci@0000:ff:02.1
            version: 02
            width: 32 bits
            clock: 33MHz
       *-pci:5
            description: Host bridge
            product: Core Processor Reserved
            vendor: Intel Corporation
            physical id: 105
            bus info: pci@0000:ff:02.2
            version: 02
            width: 32 bits
            clock: 33MHz
       *-pci:6
            description: Host bridge
            product: Core Processor Reserved
            vendor: Intel Corporation
            physical id: 106
            bus info: pci@0000:ff:02.3
            version: 02
            width: 32 bits
            clock: 33MHz
       *-scsi:0
            physical id: 1
            logical name: scsi0
            capabilities: emulated
          *-disk
               description: ATA Disk
               product: Samsung SSD 840
               physical id: 0.0.0
               bus info: scsi@0:0.0.0
               logical name: /dev/sda
               version: DXM0
               serial: S12PNEACC10455V
               size: 119GiB (128GB)
               capabilities: partitioned partitioned:dos
               configuration: ansiversion=5 sectorsize=512 signature=1f6eea69
             *-volume:0
                  description: Windows NTFS volume
                  physical id: 1
                  bus info: scsi@0:0.0.0,1
                  logical name: /dev/sda1
                  version: 3.1
                  serial: bac7-d0e0
                  size: 91MiB
                  capacity: 93MiB
                  capabilities: primary bootable ntfs initialized
                  configuration: clustersize=4096 created=2013-03-05 18:54:35 filesystem=ntfs label=System Reserved state=clean
             *-volume:1
                  description: EXT4 volume
                  vendor: Linux
                  physical id: 2
                  bus info: scsi@0:0.0.0,2
                  logical name: /dev/sda2
                  logical name: /home
                  version: 1.0
                  serial: 72be6c83-d592-4d81-a193-ac052bf26a15
                  size: 93GiB
                  capacity: 93GiB
                  capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                  configuration: created=2014-03-29 10:12:29 filesystem=ext4 label=data lastmountpoint=/home modified=2014-04-26 08:50:22 mount.fstype=ext4 mount.options=rw,relatime,data=ordered mounted=2014-04-26 08:50:22 state=mounted
             *-volume:2
                  description: Extended partition
                  physical id: 3
                  bus info: scsi@0:0.0.0,3
                  logical name: /dev/sda3
                  size: 26GiB
                  capacity: 26GiB
                  capabilities: primary extended partitioned partitioned:extended
                *-logicalvolume:0
                     description: Linux filesystem partition
                     physical id: 5
                     logical name: /dev/sda5
                     logical name: /
                     capacity: 22GiB
                     configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered state=mounted
                *-logicalvolume:1
                     description: Linux swap / Solaris partition
                     physical id: 6
                     logical name: /dev/sda6
                     capacity: 3886MiB
                     capabilities: nofs
       *-scsi:1
            physical id: 2
            logical name: scsi1
            capabilities: emulated
          *-cdrom
               description: DVD-RAM writer
               product: CDDVDW TS-L633R
               vendor: hp
               physical id: 0.0.0
               bus info: scsi@1:0.0.0
               logical name: /dev/cdrom
               logical name: /dev/sr0
               version: 0300
               capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
               configuration: ansiversion=5 status=nodisc
       *-scsi:2
            physical id: 4
            bus info: usb@2:1.1
            logical name: scsi4
            capabilities: emulated scsi-host
            configuration: driver=usb-storage
          *-disk
               description: SCSI Disk
               physical id: 0.0.0
               bus info: scsi@4:0.0.0
               logical name: /dev/sdb
               size: 465GiB (500GB)
               capabilities: partitioned partitioned:dos
               configuration: sectorsize=512 signature=52c81381
             *-volume
                  description: Extended partition
                  physical id: 1
                  bus info: scsi@4:0.0.0,1
                  logical name: /dev/sdb1
                  size: 465GiB
                  capacity: 465GiB
                  capabilities: primary extended partitioned partitioned:extended
                *-logicalvolume
                     description: HPFS/NTFS partition
                     physical id: 5
                     logical name: /dev/sdb5
                     logical name: /media/protest/Data
                     capacity: 465GiB
                     configuration: mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 state=mounted
    *-battery
         product: TD06055
         vendor: 33SMPSDI26
         physical id: 1
         slot: Primary
         capacity: 4800mWh
         configuration: voltage=10,8V

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