← Back to team overview

desktop-packages team mailing list archive

[Bug 1373629] Re: [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:14]

 

** Description changed:

- Dual monitor works fine with additional drivers fglrx-updates.
- After activating skydome, I suppose, it worked like the following: It comes with two monitors up, after logging in, both monitors will go black until I plugged of the VGA Monitor and switching with Ctrl-Alt-F8 and Ctrl-Alt-F7. Then the first monitor HDMI comes back again. I cann finally replug the VGA Monitor and is detected well. The bug is similar to the unmaintained #1124328.
+ Dual monitor works fine in Ubuntu 14.04 with additional drivers fglrx-
+ updates. After activating skydome, I suppose, it worked like the
+ following: It comes with two monitors up, after logging in, both
+ monitors will go black until I plugged of the VGA Monitor and switching
+ with Ctrl-Alt-F8 and Ctrl-Alt-F7. Then the first monitor HDMI comes back
+ again. I cann finally replug the VGA Monitor and is detected well. The
+ bug is similar to the unmaintained #1124328.
  
  I have resetted graphics adapter and unity and compiz and xserver
  several many times. Behaviour is now stable.
  
- I use Ubuntu 14.04 on my laptop Asus G73JH
- --- 
- ApportVersion: 2.14.1-0ubuntu3.4
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  pwein      6246 F.... pulseaudio
-  /dev/snd/controlC0:  pwein      6246 F.... pulseaudio
- CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=3b30ed53-c55c-430c-915b-2a3cb51f7ae2
- InstallationDate: Installed on 2013-10-20 (339 days ago)
- InstallationMedia: Ubuntu-Server 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
- MachineType: ASUSTeK Computer Inc. G73Jh
- Package: linux (not installed)
- ProcFB: 0 radeondrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=40c86281-3fee-46aa-9513-7aa0779a2cab ro radeon.dpm=1
- ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
- RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-36-generic N/A
-  linux-backports-modules-3.13.0-36-generic  N/A
-  linux-firmware                             1.127.6
- Tags:  trusty
- Uname: Linux 3.13.0-36-generic x86_64
- UpgradeStatus: Upgraded to trusty on 2014-08-30 (25 days ago)
- UserGroups: adm cdrom dip fuse lp lpadmin plugdev root sambashare sudo tomcat7
- _MarkForUpload: True
- dmi.bios.date: 01/27/2011
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: G73Jh.213
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: G73Jh
- dmi.board.vendor: ASUSTeK Computer Inc.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK Computer Inc.
- dmi.chassis.version: 1.0
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG73Jh.213:bd01/27/2011:svnASUSTeKComputerInc.:pnG73Jh:pvr1.0:rvnASUSTeKComputerInc.:rnG73Jh:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
- dmi.product.name: G73Jh
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK Computer Inc.
- --- 
- ApportVersion: 2.14.1-0ubuntu3.4
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  pwein      6246 F.... pulseaudio
-  /dev/snd/controlC0:  pwein      6246 F.... pulseaudio
- CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=3b30ed53-c55c-430c-915b-2a3cb51f7ae2
- InstallationDate: Installed on 2013-10-20 (339 days ago)
- InstallationMedia: Ubuntu-Server 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
- MachineType: ASUSTeK Computer Inc. G73Jh
- Package: linux (not installed)
- ProcFB: 0 radeondrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=40c86281-3fee-46aa-9513-7aa0779a2cab ro radeon.dpm=1
- ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
- RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-36-generic N/A
-  linux-backports-modules-3.13.0-36-generic  N/A
-  linux-firmware                             1.127.6
- Tags:  trusty
- Uname: Linux 3.13.0-36-generic x86_64
- UpgradeStatus: Upgraded to trusty on 2014-08-30 (25 days ago)
- UserGroups: adm cdrom dip fuse lp lpadmin plugdev root sambashare sudo tomcat7
- _MarkForUpload: True
- dmi.bios.date: 01/27/2011
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: G73Jh.213
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: G73Jh
- dmi.board.vendor: ASUSTeK Computer Inc.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK Computer Inc.
- dmi.chassis.version: 1.0
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG73Jh.213:bd01/27/2011:svnASUSTeKComputerInc.:pnG73Jh:pvr1.0:rvnASUSTeKComputerInc.:rnG73Jh:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
- dmi.product.name: G73Jh
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK Computer Inc.
- --- 
+ ---
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,resize,place,gnomecompat,mousepoll,regex,vpswitch,commands,animation,wobbly,imgpng,move,fade,session,workarounds,cube,showdesktop,scale,expo,rotate,ezoom,td,switcher,unityshell,unitymtgrabhandles,dbus]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: 2014-08-30 02:57:42,801 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
-  Advanced Micro Devices, Inc. [AMD/ATI] Broadway XT [Mobility Radeon HD 5870] [1002:68a0] (prog-if 00 [VGA controller])
-    Subsystem: ASUSTeK Computer Inc. Device [1043:1c02]
+  Advanced Micro Devices, Inc. [AMD/ATI] Broadway XT [Mobility Radeon HD 5870] [1002:68a0] (prog-if 00 [VGA controller])
+    Subsystem: ASUSTeK Computer Inc. Device [1043:1c02]
  InstallationDate: Installed on 2013-10-20 (339 days ago)
  InstallationMedia: Ubuntu-Server 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
  MachineType: ASUSTeK Computer Inc. G73Jh
  Package: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=40c86281-3fee-46aa-9513-7aa0779a2cab ro radeon.dpm=1
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Tags:  trusty ubuntu compiz-0.9
  Uname: Linux 3.13.0-36-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-08-30 (25 days ago)
  UserGroups: adm cdrom dip fuse lp lpadmin plugdev root sambashare sudo tomcat7
  _MarkForUpload: True
  dmi.bios.date: 01/27/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G73Jh.213
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G73Jh
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG73Jh.213:bd01/27/2011:svnASUSTeKComputerInc.:pnG73Jh:pvr1.0:rvnASUSTeKComputerInc.:rnG73Jh:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: G73Jh
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Wed Sep 24 23:05:20 2014
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: radeon

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214047/+files/AlsaInfo.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214048/+files/BootDmesg.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214049/+files/CurrentDmesg.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214050/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214051/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214052/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214053/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214054/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214055/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214056/+files/ProcModules.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214057/+files/PulseList.txt

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214058/+files/AlsaInfo.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214060/+files/CurrentDmesg.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214059/+files/BootDmesg.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214061/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214062/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214063/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214064/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214065/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214066/+files/ProcInterrupts.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214068/+files/PulseList.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214067/+files/ProcModules.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214069/+files/RfKill.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214070/+files/UdevDb.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214071/+files/UdevLog.txt

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214072/+files/WifiSyslog.txt

** Patch removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+attachment/4214046/+files/version.log

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu.
https://bugs.launchpad.net/bugs/1373629

Title:
  [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on
  [CRTC:14]

Status in xserver-xorg-video-ati package in Ubuntu:
  New

Bug description:
  Dual monitor works fine in Ubuntu 14.04 with additional drivers fglrx-
  updates. After activating skydome, I suppose, it worked like the
  following: It comes with two monitors up, after logging in, both
  monitors will go black until I plugged of the VGA Monitor and
  switching with Ctrl-Alt-F8 and Ctrl-Alt-F7. Then the first monitor
  HDMI comes back again. I cann finally replug the VGA Monitor and is
  detected well. The bug is similar to the unmaintained #1124328.

  I have resetted graphics adapter and unity and compiz and xserver
  several many times. Behaviour is now stable.

  ---
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,resize,place,gnomecompat,mousepoll,regex,vpswitch,commands,animation,wobbly,imgpng,move,fade,session,workarounds,cube,showdesktop,scale,expo,rotate,ezoom,td,switcher,unityshell,unitymtgrabhandles,dbus]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: 2014-08-30 02:57:42,801 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Broadway XT [Mobility Radeon HD 5870] [1002:68a0] (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:1c02]
  InstallationDate: Installed on 2013-10-20 (339 days ago)
  InstallationMedia: Ubuntu-Server 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
  MachineType: ASUSTeK Computer Inc. G73Jh
  Package: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=40c86281-3fee-46aa-9513-7aa0779a2cab ro radeon.dpm=1
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Tags:  trusty ubuntu compiz-0.9
  Uname: Linux 3.13.0-36-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-08-30 (25 days ago)
  UserGroups: adm cdrom dip fuse lp lpadmin plugdev root sambashare sudo tomcat7
  _MarkForUpload: True
  dmi.bios.date: 01/27/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G73Jh.213
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G73Jh
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG73Jh.213:bd01/27/2011:svnASUSTeKComputerInc.:pnG73Jh:pvr1.0:rvnASUSTeKComputerInc.:rnG73Jh:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: G73Jh
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Wed Sep 24 23:05:20 2014
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: radeon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1373629/+subscriptions