desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Po-Hsu Lin, as per http://www.dell.com/support/home/hk/en/hkbsd1
/product-support/product/vostro-20-3010-aio/drivers an update to your
computer's buggy and outdated BIOS is available (A04). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a04

** Changed in: xserver-xorg-video-ati (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu.
https://bugs.launchpad.net/bugs/1405713

Title:
  [Dell Vostro 3010][AMD Radeon 8240 / R3 Series][1002:9839] With the
  open-source graphic driver, cursor disappears after screen rotation

Status in xserver-xorg-video-ati package in Ubuntu:
  Incomplete

Bug description:
  CID: 201401-14509 Dell Inspiron 3010

  Steps:
  1. Install 14.04.1 + update
  2. Rotate the display with the "Display" applet in system settings

  Expected result:
  * Rotation should work as expected.

  Actual result:
  * Rotation works, but the cursor will become invisible when you rotate back to "Normal".

  Reboot could make the cursor visible again.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-43-generic 3.13.0-43.72
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1666 F.... pulseaudio
  CRDA:
   country TW:
    (2402 - 2472 @ 40), (3, 27)
    (5270 - 5330 @ 40), (3, 17), DFS
    (5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Fri Dec 26 11:45:44 2014
  HibernationDevice: RESUME=UUID=db110b28-de8a-49b3-9f4d-3947db24f8d9
  InstallationDate: Installed on 2014-12-25 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Vostro 20 Model 3010
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=13a4daa4-95e0-429e-8dd6-cd7a98e53eb5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/22/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/22/2014:svnDellInc.:pnVostro20Model3010:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
  dmi.product.name: Vostro 20 Model 3010
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1405713/+subscriptions