desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Rebecca Palmer, as per http://www.dell.com/support/home/us/en/04
/product-support/product/latitude-e6520/drivers/advanced an update to
your computer's buggy and outdated BIOS is available (A19). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a19

** Changed in: xserver-xorg-video-nouveau (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-video-nouveau (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-nouveau in Ubuntu.
https://bugs.launchpad.net/bugs/1333417

Title:
  [regression] [Dell Latitude E6520] [NVS 4200M] Hangs on resume from
  suspend

Status in xserver-xorg-video-nouveau package in Ubuntu:
  Incomplete

Bug description:
  In Trusty with the Nouveau driver selected, the system hangs on resume
  from suspend, sometimes showing some or all of the pre-suspend screen
  contents, and sometimes a "boot messages" screen.

  The system log shows activity after resume, and sometimes (not always) contains the error
  nouveau E[Xorg[1185]] failed to idle channel 0xcccc0001 [Xorg[1185]]

  This problem did not exist in Saucy (though the random crash bug
  1244312 did).  It cannot be tested with the nvidia-331 driver because
  bug 1333431 prevents suspend with that.

  Possibly relevant: this system has an outdated BIOS because the
  updater requires Windows (see bug 1244312).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.38  Wed Jan  8 19:32:30 PST 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Jun 23 21:36:37 2014
  DistUpgraded: 2014-04-29 18:46:17,249 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.13.0-27-generic, x86_64: installed
   bbswitch, 0.7, 3.13.0-29-generic, x86_64: installed
   nvidia-331, 331.38, 3.13.0-29-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GF119M [NVS 4200M] [10de:1056] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0494]
  InstallationDate: Installed on 2012-01-25 (880 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Dell Inc. Latitude E6520
  PlymouthDebug: Error: [Errno 13] Permission denied: '/var/log/plymouth-debug.log'
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet reboot=p
  SourcePackage: xserver-xorg-video-nouveau
  UpgradeStatus: Upgraded to trusty on 2014-04-29 (55 days ago)
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0J4TFW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/18/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Jun 23 20:07:29 2014
  xserver.configfile: default
  xserver.errors: open /dev/fb0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.15.1-0ubuntu2

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