desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Phil L, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p xorg 1336227

Please ensure you have the package xdiagnose installed, and that you
click the Yes button for attaching additional debugging information.

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Package changed: xserver-xorg-video-intel (Ubuntu) => xorg (Ubuntu)

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1336227

Title:
  Resume from suspend leaves me with black screen

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I'm using 12.04 64bit latest
  uname -a
  Linux xps-Dell-System-XPS-L702X 3.2.0-65-generic #98-Ubuntu SMP Wed Jun 11 20:27:07 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  on a Dell XPS L702X (this has a builtin Intel graphics and the GeForce
  GT550M card.)

  When I close the lid to suspend & resume, sometimes (not always), I
  just get a backlit black screen with a moveable cursor... but the rest
  of the screen doesn't come back. I can hear other apps
  resumming/running/connecting ok.

  When this happens, all I normally do is the ALT-PRNTSCR + R,E,I,S,U,B
  to hopefully safely reboot.

  I did find this bug - which looks like my exact problem, but the bug
  says fixed (& is pretty old - 2012)

  https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-
  intel/+bug/966744

  - suggestions at the end are to raise a new bug under "xserver-xorg-
  video-intel" - hence this log.

  In my Xorg.log, it shows the;
  [ 13226.757] (WW) intel(0): flip queue failed: Invalid argument
  [ 13226.757] (WW) intel(0): Page flip failed: Invalid argument

  - mentioned in the original bug as the possible problem.

  hope someone can help/point me in the right direction. thanks.

  [raised a forum post too;
  http://ubuntuforums.org/showthread.php?t=2231009]

  1]
   lsb_release -rd
  Description:	Ubuntu 12.04.4 LTS
  Release:	12.04

  2]
   apt-cache policy xserver-xorg-video-intel
  xserver-xorg-video-intel:
    Installed: 2:2.19.0-0ubuntu1~xup1
    Candidate: 2:2.19.0-0ubuntu1~xup1
    Version table:
   *** 2:2.19.0-0ubuntu1~xup1 0
          500 http://ppa.launchpad.net/ubuntu-x-swat/x-updates/ubuntu/ precise/main amd64 Packages
          100 /var/lib/dpkg/status
       2:2.17.0-1ubuntu4.4 0
          500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
       2:2.17.0-1ubuntu4 0
          500 http://gb.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  3] I expect the lid to close & suspend. When I re-open the lid I
  expect ubuntu to resume

  4] Most times this work. Sometimes (random - maybe 1 in 5 to 1 in 10)
  the machines resumes, but the screen remains black (but backlit) with
  just a moveable mouse arrow. Apps start, but no further screen
  display. I have to reboot.

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