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[Bug 1291168] Re: [965gm mesa] Google Chrome Stable GPU hang

 

Vipanchith Reddy, as per http://www.dell.com/support/home/us/en/04
/product-support/product/inspiron-1420/drivers an update to your
computer's buggy and outdated BIOS is available (A10). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a10

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1291168

Title:
  [965gm mesa] Google Chrome Stable GPU hang

Status in xserver-xorg-video-intel package in Ubuntu:
  Incomplete

Bug description:
  this is the 2nd time i opened google chrome stable on my pc. i just
  opened google store and was browsing some apps. i dont know what
  happened it just turned the display off. i couldn't do anything.

  ProblemType: Crash
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
  Uname: Linux 3.13.0-16-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: i386
  Chipset: i965gm
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Mar 12 08:54:33 2014
  DistUpgraded: 2014-03-08 15:26:51,012 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  DuplicateSignature: [i965gm] GPU lockup  IPEHR: 0x60020100 Ubuntu 14.04
  ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
  ExtraDebuggingInterest: No
  GpuHangFrequency: This is the first time
  GraphicsCard:
   Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
     Subsystem: Dell Inspiron 1420 [1028:01f3]
     Subsystem: Dell Dell Inspiron 1420 [1028:01f3]
  InstallationDate: Installed on 2013-11-04 (127 days ago)
  InstallationMedia: Edubuntu 10.04 "Lucid Lynx" - Release i386 (20100429.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Inspiron 1420
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
  ProcEnviron:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=93cf8f15-6f93-4a71-bf40-dc15c4ba1c48 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   xserver-xorg             1:7.7+1ubuntu8
   libdrm2                  2.4.52-1
   xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  SourcePackage: xserver-xorg-video-intel
  Title: [i965gm] GPU lockup  IPEHR: 0x60020100
  UpgradeStatus: Upgraded to trusty on 2014-03-08 (3 days ago)
  UserGroups:
   
  dmi.bios.date: 11/08/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0DT492
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd11/08/2007:svnDellInc.:pnInspiron1420:pvr:rvnDellInc.:rn0DT492:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1420
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140305-0ubuntu1
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc3-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc3-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Wed Mar 12 08:56:15 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12631 
   vendor                                     SEC
  xserver.version: 2:1.15.0-1ubuntu6

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