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Message #139640
[Bug 1291168] Re: [965gm mesa] Google Chrome Stable GPU hang
Vipanchith Reddy, as per http://www.dell.com/support/home/us/en/04
/product-support/product/inspiron-1420/drivers an update to your
computer's buggy and outdated BIOS is available (A10). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-a10
** Changed in: xserver-xorg-video-intel (Ubuntu)
Importance: Undecided => Low
** Changed in: xserver-xorg-video-intel (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1291168
Title:
[965gm mesa] Google Chrome Stable GPU hang
Status in xserver-xorg-video-intel package in Ubuntu:
Incomplete
Bug description:
this is the 2nd time i opened google chrome stable on my pc. i just
opened google store and was browsing some apps. i dont know what
happened it just turned the display off. i couldn't do anything.
ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
Uname: Linux 3.13.0-16-generic i686
.tmp.unity.support.test.0:
ApportVersion: 2.13.3-0ubuntu1
Architecture: i386
Chipset: i965gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Mar 12 08:54:33 2014
DistUpgraded: 2014-03-08 15:26:51,012 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DuplicateSignature: [i965gm] GPU lockup IPEHR: 0x60020100 Ubuntu 14.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: No
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
Subsystem: Dell Inspiron 1420 [1028:01f3]
Subsystem: Dell Dell Inspiron 1420 [1028:01f3]
InstallationDate: Installed on 2013-11-04 (127 days ago)
InstallationMedia: Edubuntu 10.04 "Lucid Lynx" - Release i386 (20100429.1)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Inspiron 1420
ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=93cf8f15-6f93-4a71-bf40-dc15c4ba1c48 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.7+1ubuntu8
libdrm2 2.4.52-1
xserver-xorg-video-intel 2:2.99.910-0ubuntu1
SourcePackage: xserver-xorg-video-intel
Title: [i965gm] GPU lockup IPEHR: 0x60020100
UpgradeStatus: Upgraded to trusty on 2014-03-08 (3 days ago)
UserGroups:
dmi.bios.date: 11/08/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0DT492
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd11/08/2007:svnDellInc.:pnInspiron1420:pvr:rvnDellInc.:rn0DT492:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1420
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140305-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc3-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc3-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Mar 12 08:56:15 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 12631
vendor SEC
xserver.version: 2:1.15.0-1ubuntu6
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