desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

jiffy, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3765010&swLangOid=8&swEnvOid=1093
an update to your computer's buggy and outdated BIOS is available
(F.20). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f.20

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1297599

Title:
  [i965gme] GPU hang

Status in xserver-xorg-video-intel package in Ubuntu:
  Incomplete

Bug description:
  HW Model: Hewlett-Packard HP 550

  1) Ubuntu Trusty Thar 14.04
  2) xserver-xorg-video-intel  2:2.99.910-0ubuntu1

  3) expected behaviour: showing desktop after bootup

  4) instead: boots until after lightdm seemed having done its work and
  the screen goes from black to off

  ProblemType: Crash
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
  Uname: Linux 3.13.0-16-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  Chipset: i965gme
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Mar 26 03:08:50 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DuplicateSignature: [i965gme] GPU lockup  IPEHR: 0x02000000 Ubuntu 14.04
  ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
  GpuHangFrequency: Continuously
  GpuHangReproducibility: Occurs more often under certain circumstances
  GpuHangStarted: Today
  GraphicsCard:
   Intel Corporation Mobile GME965/GLE960 Integrated Graphics Controller [8086:2a12] (rev 0c) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:3618]
     Subsystem: Hewlett-Packard Company Device [103c:3618]
  InstallationDate: Installed on 2014-03-07 (19 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140306)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP 550
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
  ProcEnviron:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=3717c8b2-d8b8-45eb-9070-02b70a0f9bb5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   xserver-xorg             1:7.7+1ubuntu8
   libdrm2                  2.4.52-1
   xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  SourcePackage: xserver-xorg-video-intel
  Title: [i965gme] GPU lockup  IPEHR: 0x02000000
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/19/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68MVU Ver. F.05
  dmi.board.name: 3618
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 12.00
  dmi.chassis.asset.tag: CNU9096MW7
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68MVUVer.F.05:bd01/19/2009:svnHewlett-Packard:pnHP550:pvrF.05:rvnHewlett-Packard:rn3618:rvrKBCVersion12.00:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP 550
  dmi.product.version: F.05
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11+14.04.20140320.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Wed Mar 26 03:43:39 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5460 
   vendor                                     CMO
  xserver.version: 2:1.15.0-1ubuntu7

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