desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

pino, as per http://us.acer.com/ac/en/US/content/drivers an update to
your computer's buggy and outdated BIOS is available (1.35). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your

** Tags added: precise

** Tags added: bios-outdated-1.35

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Critical => Low

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1341309

Title:
  [965gm mesa] TotalBlackCrash_or_IntermittingScreenView, GPU lockup in
  Chromium

Status in xserver-xorg-video-intel package in Ubuntu:
  Incomplete

Bug description:
  Chromiun browsing an italian webmail (libero: inwind.it, libero.it,
  etc. accounts), logon done, using any comand or cheking boxes, system
  crash in a black screeen (some hd activity's left) or start an about 1
  second intermitting screen aspect (few icons, then none, again few
  icons, then none, etc., in the desktop screen aspect). In both case
  hard drastic reboot is necessary.

  ProblemType: Crash
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-3.8-generic 3.16.0-rc4
  Uname: Linux 3.13.0-29-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  Chipset: i965gm
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Sun Jul 13 15:55:33 2014
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  DuplicateSignature: [i965gm] GPU lockup  IPEHR: 0x60020100 Ubuntu 14.10
  ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
  GpuHangFrequency: I don't know
  GraphicsCard:
   Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:011f]
     Subsystem: Acer Incorporated [ALI] Device [1025:011f]
  InstallationDate: Installed on 2014-06-02 (40 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer Extensa 5620
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
  ProcEnviron:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-3-generic root=UUID=6f5ce81b-5a89-4c62-b14d-695a51e7c561 ro quiet splash
  RelatedPackageVersions:
   xserver-xorg             1:7.7+1ubuntu8
   libdrm2                  2.4.54-1
   xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  SourcePackage: xserver-xorg-video-intel
  Title: [i965gm] GPU lockup  IPEHR: 0x60020100
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 04/15/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.34
  dmi.board.name: Columbia
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.34:bd04/15/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Extensa 5620
  dmi.product.version: 0100
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11+14.10.20140707-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.54-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.2.3-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.2.3-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu8
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu4
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sun Jul 13 16:48:30 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               32884 
   vendor                                     AUO
  xserver.version: 2:1.15.1-0ubuntu8

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