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[Bug 1500925] Re: Ubuntu 15.10 Idle freezing/screen not waking up

 

Today I tested system with different way.
I set the screen lock time to 1 minute than I waited 1 minute.
After 1 minute, the screen went to black.
I moved mouse and pressed the keyboard.
I didn't awake as I said before.

Than I changed the computer and connect with new computer to locked computer via TeamViewer.
So I noticed that system locks up completely.
In TeamViewer screen, I see only Cairo-Dock.
I cannot see neither background nor icons on desktop.
And I cannot click cairo dock.
But radio or music system is working w/o any problem.


** Package changed: firefox (Ubuntu) => ubuntu

** Changed in: ubuntu
       Status: New => Incomplete

** Changed in: ubuntu
     Assignee: (unassigned) => Ertan Günay (f-info-3)

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https://bugs.launchpad.net/bugs/1500925

Title:
  Ubuntu 15.10 Idle freezing/screen not waking up

Status in Ubuntu:
  Incomplete

Bug description:
  Hi
  Due to some reason, I upgraded my workstation which is HP Workstation xw9400, from 15.04 to 15.10 2 weeks ago.
  After upgrade, when the screen turns off itself in 10 minutes (that my system has been set to 10 minutes),
  It never comes up back, I mean it never wakes up.
  There is only one solution to overcome: Shut down & start up system.
  I upgrade the kernel to "4.3.0-040300rc3-generic #201509271225", but it still has same problem.
  If you have any solution, I can try.

  In addition;
  When I'd like to go terminal mode with Ctrl+Alt+F1
  Anymore I can't see anything, when the screen turns off itself.
  Or If I goes to terminal mode, Ctrl+Alt+Del can reboot system sometimes.
  Or sometimes I try Ctrl+Alt+F1 than Ctrl+Alt+Del many times, there is no response from system.
  In that case as I said I have to shut down and start up system manually.

  Today
  I notices, if I lock the system this problem occurs.
  When the mentioned problem happened
  I connect the system via TeamViewer,
  It was completely locked up.
  I couldn't type my password to unlock screen.
  But at the same time,
  The radio which was playing before locked up, was playing.

  The last information,
  I use 2 different system with same keyboard and mouse via kvm switch.
  Perhaps, the reason of problem is connected this module.

  Thanks
  Ertan

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: firefox 41.0+build3-0ubuntu1
  Uname: Linux 4.3.0-040300rc3-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   egtaroot   8480 F...m pulseaudio
   /dev/snd/controlC0:  egtaroot   8480 F.... pulseaudio
  BuildID: 20150918092427
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Tue Sep 29 18:08:53 2015
  ExecutablePath: /usr/lib/firefox/firefox
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-02-05 (236 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  IpRoute:
   default via 192.168.100.1 dev eth0  proto static  metric 100 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.100.0/24 dev eth0  proto kernel  scope link  src 192.168.100.52  metric 100
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  PciNetwork:
   
  Plugins:
   Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
   Java(TM) Plug-in 11.60.2 - /usr/lib/jvm/java-8-oracle/jre/lib/amd64/libnpjp2.so
   iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   [Profile]/extensions/CuteButtonsCrystalSVG@ChoGGi/defaults/preferences/cutebuttons.js
   [Profile]/extensions/{bee6eb20-01e0-ebd1-da83-080329fb9a3a}/defaults/preferences/prefs.js
  Profiles: Profile0 (Default) - LastVersion=41.0/20150918092427 (In use)
  RelatedPackageVersions:
   gnome-shell       3.16.3-1ubuntu6
   rhythmbox-mozilla 3.2.1-1ubuntu3
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to wily on 2015-09-11 (18 days ago)
  WifiSyslog:
   
  dmi.bios.date: 12/10/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786D6 v04.03
  dmi.board.asset.tag: 2UA813090V
  dmi.board.name: 0A1Ch
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: D
  dmi.chassis.asset.tag: 2UA813090V
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786D6v04.03:bd12/10/2009:svnHewlett-Packard:pnHPxw9400Workstation:pvr:rvnHewlett-Packard:rn0A1Ch:rvrD:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP xw9400 Workstation
  dmi.sys.vendor: Hewlett-Packard

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