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Date
[Bug 1501421] [NEW] Ubuntu 14.04 displays strange characters

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Skippy le Grand Gourou <1501421@xxxxxxxxxxxxxxxxxx>
Date: Wed, 30 Sep 2015 16:48:50 -0000
Reply-to: Bug 1501421 <1501421@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Quite often, when "opening" the laptop after it has been "closed" for a
while, the display is completely messed up, i.e. most characters are
corrupted with alien-like characters.  Attached is an explicit
screenshot of Thunderbird tabs (the first tab should read "Courrier
entrant", the second line "Relever ; Écrire ; ? ; Adresses ; Étiquettes
; Filtre rapide", etc.), but most applications (Firefox, gnome-terminal,
LibreOffice, Gnumeric, windows titles and menus, right-click menus,
etc.) are affected.  Some of these issues (e.g. tabs) can be fixed by
hovering them with the cursor, but not all.

Similar issues have been reported elsewhere :
http://askubuntu.com/questions/554227/strange-font-issues-on-
ubuntu-14-04-unity

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Sep 30 18:36:35 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: CLEVO/KAPOK Computer Device [1558:5554]
InstallationDate: Installed on 2015-08-20 (40 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 003 Device 002: ID 8087:8001 Intel Corp.
 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 5986:024b Acer, Inc
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Notebook W54_55_94_95_97AU,AUQ
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W54_55_94_95_97AU,AUQ
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd02/10/2015:svnNotebook:pnW54_55_94_95_97AU,AUQ:pvrNotApplicable:rvnNotebook:rnW54_55_94_95_97AU,AUQ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W54_55_94_95_97AU,AUQ
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat Sep 26 08:41:21 2015
xserver.configfile: default
xserver.errors:
 Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
 Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
 Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
 Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                1034
 vendor                                     LGD
xserver.version: 2:1.17.1-0ubuntu3~trusty1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 corruption trusty ubuntu

** Attachment added: "Illustration of the issue"
   https://bugs.launchpad.net/bugs/1501421/+attachment/4480095/+files/strange_characters.png

** Description changed:

  Quite often, when "opening" the laptop after it has been "closed" for a
  while, the display is completely messed up, i.e. most characters are
  corrupted with alien-like characters.  Attached is an explicit
  screenshot of Thunderbird tabs (the first tab should read "Courrier
  entrant", the second line "Relever ; Écrire ; ? ; Adresses ; Étiquettes
  ; Filtre rapide", etc.), but most applications (Firefox, gnome-terminal,
  LibreOffice, Gnumeric, windows titles and menus, right-click menus,
  etc.) are affected.  Some of these issues (e.g. tabs) can be fixed by
  hovering them with the cursor, but not all.
  
  Similar issues have been reported elsewhere :
- http://askubuntu.com/questions/504382/unity-menus-and-fonts-weird-
- rendering
+ http://askubuntu.com/questions/554227/strange-font-issues-on-
+ ubuntu-14-04-unity
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Sep 30 18:36:35 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
-    Subsystem: CLEVO/KAPOK Computer Device [1558:5554]
+  Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: CLEVO/KAPOK Computer Device [1558:5554]
  InstallationDate: Installed on 2015-08-20 (40 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
-  Bus 003 Device 002: ID 8087:8001 Intel Corp. 
-  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 5986:024b Acer, Inc 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 003 Device 002: ID 8087:8001 Intel Corp.
+  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 5986:024b Acer, Inc
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Notebook W54_55_94_95_97AU,AUQ
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W54_55_94_95_97AU,AUQ
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd02/10/2015:svnNotebook:pnW54_55_94_95_97AU,AUQ:pvrNotApplicable:rvnNotebook:rnW54_55_94_95_97AU,AUQ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W54_55_94_95_97AU,AUQ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Sat Sep 26 08:41:21 2015
  xserver.configfile: default
  xserver.errors:
-  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
-  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
-  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
-  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
+  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
+  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
+  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
+  Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                1034 
-  vendor                                     LGD
+  product id                                1034
+  vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3~trusty1

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1501421

Title:
  Ubuntu 14.04 displays strange characters

Status in xorg package in Ubuntu:
  New

Bug description:
  Quite often, when "opening" the laptop after it has been "closed" for
  a while, the display is completely messed up, i.e. most characters are
  corrupted with alien-like characters.  Attached is an explicit
  screenshot of Thunderbird tabs (the first tab should read "Courrier
  entrant", the second line "Relever ; Écrire ; ? ; Adresses ;
  Étiquettes ; Filtre rapide", etc.), but most applications (Firefox,
  gnome-terminal, LibreOffice, Gnumeric, windows titles and menus,
  right-click menus, etc.) are affected.  Some of these issues (e.g.
  tabs) can be fixed by hovering them with the cursor, but not all.

  Similar issues have been reported elsewhere :
  http://askubuntu.com/questions/554227/strange-font-issues-on-
  ubuntu-14-04-unity

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Sep 30 18:36:35 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: CLEVO/KAPOK Computer Device [1558:5554]
  InstallationDate: Installed on 2015-08-20 (40 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
   Bus 003 Device 002: ID 8087:8001 Intel Corp.
   Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 5986:024b Acer, Inc
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Notebook W54_55_94_95_97AU,AUQ
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W54_55_94_95_97AU,AUQ
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd02/10/2015:svnNotebook:pnW54_55_94_95_97AU,AUQ:pvrNotApplicable:rvnNotebook:rnW54_55_94_95_97AU,AUQ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W54_55_94_95_97AU,AUQ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Sat Sep 26 08:41:21 2015
  xserver.configfile: default
  xserver.errors:
   Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
   Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
   Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
   Error loading keymap /var/lib/xkb/server-113082503E3087F42A1C36446BB0843A449C1904.xkm
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1034
   vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3~trusty1

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Follow ups

[Bug 1501421] Re: Ubuntu 14.04 displays strange characters
From: Christopher M. Penalver, 2015-10-18