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Date
[Bug 1439580] Re: X crashes

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 30 Sep 2015 23:47:55 -0000
Reply-to: Bug 1439580 <1439580@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Roman Shipovskij, please file a new report with the new hardware (not apport-collect to this one) via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you
click the Yes button for attaching additional debugging information.

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: New => Invalid

** Description changed:

  X crashes on LibreOffice print dialog.
  
  How to reproduce:
  just open attached X_crash_on_ LibreOffice print dialog.odt and try to print it by pressing Ctrl+P or from menu, do not use quick print, problem appears on print dialog
  ---
  .tmp.unity.support.test.0:
  
  .tmp.unity.support.test.1:
  
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0090]
     Subsystem: Acer Incorporated [ALI] Device [1025:0090]
  MachineType: Acer Aspire 5610
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  PackageArchitecture: i386
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic root=UUID=553b2bee-bd63-4cbd-9b0d-b6cad76f10e5 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-48-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  
  _MarkForUpload: True
  dmi.bios.date: 01/09/2007
  dmi.bios.vendor: Acer
  dmi.bios.version: V3.33
  dmi.board.name: Grapevine
  dmi.board.vendor: Acer
  dmi.board.version: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrV3.33:bd01/09/2007:svnAcer:pnAspire5610:pvrV3.33:rvnAcer:rnGrapevine:rvrN/A:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 5610
  dmi.product.version: V3.33
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr  2 11:55:46 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Sleep Button         KEYBOARD, id 8
   input        AT Translated Set 2 keyboard KEYBOARD, id 9
   input        SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
  xserver.errors:
  
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               51712
   vendor                                     LPL
  xserver.version: 2:1.15.1-0ubuntu2.7
- --- 
- .tmp.unity.support.test.0:
-  
- ApportVersion: 2.14.1-0ubuntu3.13
- Architecture: i386
- CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
- CompositorRunning: None
- CurrentDesktop: Unity
- DistUpgraded: Fresh install
- DistroCodename: trusty
- DistroRelease: Ubuntu 14.04
- DistroVariant: ubuntu
- GraphicsCard:
-  Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [8086:a001] (rev 02) (prog-if 00 [VGA controller])
-    Subsystem: Acer Incorporated [ALI] Device [1025:039d]
-    Subsystem: Acer Incorporated [ALI] Device [1025:039d]
- MachineType: eMachines EZ1700
- Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
- PackageArchitecture: i386
- ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=8ffec55a-01eb-4d77-8f7d-ebe714e7dc27 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
- Tags:  trusty ubuntu
- Uname: Linux 3.13.0-63-generic i686
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-  
- _MarkForUpload: True
- dmi.bios.date: 07/14/2010
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: P01-A0L
- dmi.board.asset.tag: To Be Filled By O.E.M.
- dmi.board.name: EZ1700
- dmi.board.vendor: eMachines
- dmi.chassis.type: 13
- dmi.chassis.vendor: eMachines
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A0L:bd07/14/2010:svneMachines:pnEZ1700:pvr:rvneMachines:rnEZ1700:rvr:cvneMachines:ct13:cvr:
- dmi.product.name: EZ1700
- dmi.sys.vendor: eMachines
- version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
- version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
- version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
- version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
- version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
- version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
- version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
- xserver.bootTime: Wed Sep 30 17:49:49 2015
- xserver.configfile: default
- xserver.devices:
-  input        Power Button         KEYBOARD, id 6
-  input        Power Button         KEYBOARD, id 7
-  input        Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 8
-  input        Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 9
-  input        USB 2.0 Camera       KEYBOARD, id 10
- xserver.errors:
-  
- xserver.logfile: /var/log/Xorg.0.log
- xserver.outputs:
-  product id                                 256 
-  vendor                                     ACR
- xserver.version: 2:1.15.1-0ubuntu2.7

** Attachment removed: "xdpyinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480043/+files/xdpyinfo.txt

** Attachment removed: "Xrandr.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480042/+files/Xrandr.txt

** Attachment removed: "XorgLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480041/+files/XorgLogOld.txt

** Attachment removed: "XorgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480040/+files/XorgLog.txt

** Attachment removed: "UnitySupportTest.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480039/+files/UnitySupportTest.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480038/+files/UdevLog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480037/+files/UdevDb.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480036/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480035/+files/ProcInterrupts.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480034/+files/ProcCpuinfo.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480033/+files/Lsusb.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480032/+files/Lspci.txt

** Attachment removed: "LightdmLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480031/+files/LightdmLog.txt

** Attachment removed: "LightdmGreeterLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480030/+files/LightdmGreeterLogOld.txt

** Attachment removed: "LightdmGreeterLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480029/+files/LightdmGreeterLog.txt

** Attachment removed: "LightdmDisplayLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480028/+files/LightdmDisplayLog.txt

** Attachment removed: "GconfCompiz.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480027/+files/GconfCompiz.txt

** Attachment removed: "DpkgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480026/+files/DpkgLog.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480025/+files/Dependencies.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480024/+files/CurrentDmesg.txt

** Attachment removed: "BootLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480023/+files/BootLog.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+attachment/4480022/+files/BootDmesg.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1439580

Title:
  X crashes

Status in xserver-xorg-video-intel package in Ubuntu:
  Invalid

Bug description:
  X crashes on LibreOffice print dialog.

  How to reproduce:
  just open attached X_crash_on_ LibreOffice print dialog.odt and try to print it by pressing Ctrl+P or from menu, do not use quick print, problem appears on print dialog
  ---
  .tmp.unity.support.test.0:

  .tmp.unity.support.test.1:

  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0090]
     Subsystem: Acer Incorporated [ALI] Device [1025:0090]
  MachineType: Acer Aspire 5610
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  PackageArchitecture: i386
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic root=UUID=553b2bee-bd63-4cbd-9b0d-b6cad76f10e5 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-48-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 01/09/2007
  dmi.bios.vendor: Acer
  dmi.bios.version: V3.33
  dmi.board.name: Grapevine
  dmi.board.vendor: Acer
  dmi.board.version: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrV3.33:bd01/09/2007:svnAcer:pnAspire5610:pvrV3.33:rvnAcer:rnGrapevine:rvrN/A:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 5610
  dmi.product.version: V3.33
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr  2 11:55:46 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Sleep Button         KEYBOARD, id 8
   input        AT Translated Set 2 keyboard KEYBOARD, id 9
   input        SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               51712
   vendor                                     LPL
  xserver.version: 2:1.15.1-0ubuntu2.7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1439580/+subscriptions
References

[Bug 1439580] [NEW] X crash on some Intel cards
From: Roman Shipovskij, 2015-04-02