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[Bug 1502025] Re: HP plugin installation hangs after accepting license

 

*** This bug is a duplicate of bug 1486731 ***
    https://bugs.launchpad.net/bugs/1486731

** This bug has been marked a duplicate of bug 1486731
   hplip-3.15.7-plugin.run doens't return

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https://bugs.launchpad.net/bugs/1502025

Title:
  HP plugin installation hangs after accepting license

Status in HPLIP:
  New
Status in hplip package in Ubuntu:
  New

Bug description:
   When trying to add a new HP printer which needs the proprietary HP plugin the plugin install hangs after accepting the license. I have tried the GUI install as well as the command line install (hp-plugin -i -g).
  On the command line the activity indicator keeps spinning forever after accepting the license.
  This is on On Kubuntu 15.10 beta2
  I'm happy to provide additional information  if needed.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: hplip 3.15.7-0ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
  Uname: Linux 4.2.0-12-generic x86_64
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: KDE
  Date: Fri Oct  2 09:45:08 2015
  InstallationDate: Installed on 2015-09-30 (1 days ago)
  InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: ASUSTeK Computer Inc. UX31E
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-12-generic root=UUID=ff56052e-8f18-4ce4-845e-bceae9c4da07 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/12/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31E.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31E
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31E.212:bd03/12/2012:svnASUSTeKComputerInc.:pnUX31E:pvr1.0:rvnASUSTeKComputerInc.:rnUX31E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: UX31E
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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References