← Back to team overview

desktop-packages team mailing list archive

[Bug 1499311] Re: scroll wheel locks computer up.

 

Christopher Wesley Joyner, thank you for reporting this and helping make
Ubuntu better. However, your crash report is missing.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

If you open a report on Launchpad, please feel free to subscribe me to
it.

However, I'm closing this report since the process outlined above will
deal with this issue more efficiently. Also, please do not attach your
crash report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
   Importance: Medium => Undecided

** Changed in: xorg (Ubuntu)
       Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1499311

Title:
  scroll wheel locks computer up.

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  At random times the scroll wheel will cause the computer to
  freeze/lock up. For a moment there is a change in the way the desktop
  looks, but I cannot tell what it was that changed. Computer will not
  respond. Harddrive seems to be quiet.  I can move the mouse pointer
  around but it will then disappear.

  It has crashed in firefox and also blender 2.76rc1.

  --xinput output--
  Virtual core pointer                          id=2    [master pointer  (3)]
     Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
     Turcom TS-6580                            id=10   [slave  pointer  (2)]
     Logitech Lenovo USB Optical Mouse         id=11   [slave  pointer  (2)]
     Virtual core keyboard                         id=3    [master keyboard (2)]
     Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
     Power Button                              id=6    [slave  keyboard (3)]
      Power Button                              id=7    [slave  keyboard (3)]
      Chicony Saitek Eclipse II Keyboard        id=8    [slave  keyboard (3)]
      Chicony Saitek Eclipse II Keyboard        id=9    [slave  keyboard (3)]
      HP WMI hotkeys                            id=12   [slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Thu Sep 24 06:55:37 2015
  InstallationDate: Installed on 2015-09-16 (7 days ago)
  InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.365
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: ubuntu
  GraphicsCard:
   NVIDIA Corporation G92GL [Quadro FX 3700] [10de:061a] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: NVIDIA Corporation Device [10de:055f]
   NVIDIA Corporation G92GL [Quadro FX 3700] [10de:061a] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: NVIDIA Corporation Device [10de:055f]
  LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20151006)
  MachineType: Hewlett-Packard HP xw8600 Workstation
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
  ProcVersionSignature: Ubuntu 4.2.0-14.16-generic 4.2.2
  Tags:  wily ubuntu compiz-0.9
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/20/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F5 v01.46
  dmi.board.name: 0A98h
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: NA
  dmi.chassis.asset.tag: 2UA8450L0V
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786F5v01.46:bd09/20/2012:svnHewlett-Packard:pnHPxw8600Workstation:pvr:rvnHewlett-Packard:rn0A98h:rvrNA:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP xw8600 Workstation
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+15.10.20151002-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.0-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Tue Oct  6 15:51:30 2015
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
   NOUVEAU(G0): [COPY] failed to allocate class.
   NOUVEAU(G0): [XvMC] Failed to initialize extension.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs: Output                                 DVI-I-3         DVI-I-4
  xserver.version: 2:1.17.2-1ubuntu9
  xserver.video_driver: nouveau

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1499311/+subscriptions


References