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Message #142698
[Bug 1499311] Re: scroll wheel locks computer up.
Christopher Wesley Joyner, thank you for reporting this and helping make
Ubuntu better. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash
where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .
However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf
and comment out the line:
'problem_types': ['Bug', 'Package'],
by changing it to:
# 'problem_types': ['Bug', 'Package'],
Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash
If you open a report on Launchpad, please feel free to subscribe me to
it.
However, I'm closing this report since the process outlined above will
deal with this issue more efficiently. Also, please do not attach your
crash report manually to this report and reopen it. Thank you for your
understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
** Changed in: xorg (Ubuntu)
Importance: Medium => Undecided
** Changed in: xorg (Ubuntu)
Status: Incomplete => Invalid
--
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1499311
Title:
scroll wheel locks computer up.
Status in xorg package in Ubuntu:
Invalid
Bug description:
At random times the scroll wheel will cause the computer to
freeze/lock up. For a moment there is a change in the way the desktop
looks, but I cannot tell what it was that changed. Computer will not
respond. Harddrive seems to be quiet. I can move the mouse pointer
around but it will then disappear.
It has crashed in firefox and also blender 2.76rc1.
--xinput output--
Virtual core pointer id=2 [master pointer (3)]
Virtual core XTEST pointer id=4 [slave pointer (2)]
Turcom TS-6580 id=10 [slave pointer (2)]
Logitech Lenovo USB Optical Mouse id=11 [slave pointer (2)]
Virtual core keyboard id=3 [master keyboard (2)]
Virtual core XTEST keyboard id=5 [slave keyboard (3)]
Power Button id=6 [slave keyboard (3)]
Power Button id=7 [slave keyboard (3)]
Chicony Saitek Eclipse II Keyboard id=8 [slave keyboard (3)]
Chicony Saitek Eclipse II Keyboard id=9 [slave keyboard (3)]
HP WMI hotkeys id=12 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
Uname: Linux 3.16.0-49-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
CurrentDesktop: KDE
Date: Thu Sep 24 06:55:37 2015
InstallationDate: Installed on 2015-09-16 (7 days ago)
InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
---
.tmp.unity.support.test.0:
ApportVersion: 2.19-0ubuntu1
Architecture: amd64
CasperVersion: 1.365
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: wily
DistroRelease: Ubuntu 15.10
DistroVariant: ubuntu
GraphicsCard:
NVIDIA Corporation G92GL [Quadro FX 3700] [10de:061a] (rev a2) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation Device [10de:055f]
NVIDIA Corporation G92GL [Quadro FX 3700] [10de:061a] (rev a2) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation Device [10de:055f]
LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20151006)
MachineType: Hewlett-Packard HP xw8600 Workstation
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
ProcVersionSignature: Ubuntu 4.2.0-14.16-generic 4.2.2
Tags: wily ubuntu compiz-0.9
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-14-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/20/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F5 v01.46
dmi.board.name: 0A98h
dmi.board.vendor: Hewlett-Packard
dmi.board.version: NA
dmi.chassis.asset.tag: 2UA8450L0V
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F5v01.46:bd09/20/2012:svnHewlett-Packard:pnHPxw8600Workstation:pvr:rvnHewlett-Packard:rn0A98h:rvrNA:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP xw8600 Workstation
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+15.10.20151002-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.0-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Tue Oct 6 15:51:30 2015
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
NOUVEAU(G0): [COPY] failed to allocate class.
NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output DVI-I-3 DVI-I-4
xserver.version: 2:1.17.2-1ubuntu9
xserver.video_driver: nouveau
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References