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[Bug 1500387] Re: System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored


ApportVersion: 2.19.1-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: wily
DistroRelease: Ubuntu 15.10
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0665]
InstallationDate: Installed on 2015-09-24 (21 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
MachineType: Dell Inc. XPS 13 9343
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=06ddffc8-5835-450a-8538-415823f663f6 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Tags: wily third-party-packages ubuntu
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
_MarkForUpload: True
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0F5KF3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0F5KF3:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.65+git20151008.8c4a1cbd-0ubuntu0ricotz
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2+git20151008+11.0.b1230e3e-0ubuntu0ricotz
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2+git20151008+11.0.b1230e3e-0ubuntu0ricotz
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.99+git20150521.d64a13eb-0ubuntu0ricotz
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20151015.6861391f-0ubuntu0sarvatt
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20150926.1ff13a92-0ubuntu0sarvatt
xserver.bootTime: Thu Oct 15 23:21:51 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
 product id                                5153 
 vendor                                     SHP
xserver.version: 2:1.17.2-1ubuntu9

** Tags added: third-party-packages wily

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  System boots to a black screen and the customer has to close the lid
  and reopen it to trigger a DPMS event and then video is restored

Status in xorg package in Ubuntu:

Bug description:
  System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored

  [Reproduce Steps]
  1. System boots to a black screen
  2. Close the lid and reopen it

  Expected: Normal boot
  Actual: Blank screen

  [Additional Information]
  Base Image:
  Product Name: "Ubuntu 14.04.3 LTS" on Dell XPS 13 9343
  BIOS Version: A05
  Kernel Version: 3.13.0-63-generic
  CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
  GPU: Intel Corporation Broadwell-U Integrated Graphics (rev 09)

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