desktop-packages team mailing list archive

[Alberto Salvia Novella <es20490446e@xxxxxxxxx>]

I tested this on two different old HP scanners and this happens on both.
I I abort an scanning, the application can no longer detect the scanner.
Depending on the model Simple Scan can hang or not.

It doesn't happen in a modern HP multifunction.

** Tags added: trusty vivid

** Changed in: simple-scan (Ubuntu)
       Status: Expired => Confirmed

** Summary changed:

- Epson Stylus Office tx300f crashes after aborting one scan and starting another
+ Simple Scan crashes after aborting one scan and starting another

** Also affects: simple-scan
   Importance: Undecided
       Status: New

** Changed in: simple-scan (Ubuntu)
   Importance: Undecided => Medium

** Changed in: simple-scan
       Status: New => Confirmed

** Changed in: simple-scan (Ubuntu)
       Status: Confirmed => Triaged

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/852999

Title:
  Simple Scan crashes after aborting one scan and starting another

Status in Simple Scan:
  Confirmed
Status in simple-scan package in Ubuntu:
  Triaged

Bug description:
  I have an AIO Epson Stylus Office tx300f mutifunctional printer who
  has scanner function. I was scanning a text. The simple-scan software
  was working right, so, when i ordered to stop the scan, effectly the
  scanner has stopped, but the reader-bar on the scanner does'n begun to
  idle position (hide at simply saw). When i tried to do a new scan, the
  simple-scan software has stop, and begins with the connecting image by
  undefined time, until appears the message (my ubuntu is spanish
  cunfigured, i'm native spokener of that, excuse my english,)
  advertising me about the scanner have failed, and, as detail, shows me
  that have failed when connecting. Thank you so much by reading that
  and helping me on it.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: simple-scan 2.32.0.1-0ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia wl
  Architecture: amd64
  Date: Sat Sep 17 23:35:38 2011
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu1
   libsane-extras N/A
   hplip 3.11.1-2ubuntu2
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 003: ID 04b8:0848 Seiko Epson Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard Presario F500 (GB124LA#ABM)
  ProcEnviron:
   LANGUAGE=es:en
   LANG=es_CO.UTF-8
   LC_MESSAGES=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=b95299d5-8005-439f-af0d-2b98286a58ed ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/24/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.20
  dmi.board.name: 30D3
  dmi.board.vendor: Quanta
  dmi.board.version: 65.3A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.20:bd03/24/2010:svnHewlett-Packard:pnPresarioF500(GB124LA#ABM):pvrRev1:rvnQuanta:rn30D3:rvr65.3A:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: Presario F500 (GB124LA#ABM)
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/simple-scan/+bug/852999/+subscriptions