← Back to team overview

desktop-packages team mailing list archive

[Bug 1507073] [NEW] Display goes black at random times

 

Public bug reported:

Frequently my display goes black on Ubuntu 15.04.  It is happening at
seemingly random times many times back to back.

I'm getting  the following messages in syslog each time it happens

pci_bus 0000:01: Allocating resources
pci_bus 0000:02: Allocating resources
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
pci_bus 0000:01: Allocating resources
pci_bus 0000:02: Allocating resources
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
pci_bus 0000:01: Allocating resources
pci_bus 0000:02: Allocating resources
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment


I can restore my display by either closing my laptops lid and reopen, or by running

xset dpms force off

xset dpms force on

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Oct 16 18:27:00 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0665]
InstallationDate: Installed on 2015-10-14 (2 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=edec3894-6c89-4414-9a20-8d4804f4a27e ro quiet splash vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Fri Oct 16 09:32:33 2015
xserver.configfile: default
xserver.errors: SynPS/2 Synaptics TouchPad: Read error 19
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                5153 
 vendor                                     SHP
xserver.version: 2:1.17.1-0ubuntu3.1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu vivid

** Summary changed:

- Display goes black and random times
+ Display goes black at random times

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1507073

Title:
  Display goes black at random times

Status in xorg package in Ubuntu:
  New

Bug description:
  Frequently my display goes black on Ubuntu 15.04.  It is happening at
  seemingly random times many times back to back.

  I'm getting  the following messages in syslog each time it happens

  pci_bus 0000:01: Allocating resources
  pci_bus 0000:02: Allocating resources
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  pci_bus 0000:01: Allocating resources
  pci_bus 0000:02: Allocating resources
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  pci_bus 0000:01: Allocating resources
  pci_bus 0000:02: Allocating resources
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment

  
  I can restore my display by either closing my laptops lid and reopen, or by running

  xset dpms force off

  xset dpms force on

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Oct 16 18:27:00 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0665]
  InstallationDate: Installed on 2015-10-14 (2 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. XPS 13 9343
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=edec3894-6c89-4414-9a20-8d4804f4a27e ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/14/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0TM99H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Fri Oct 16 09:32:33 2015
  xserver.configfile: default
  xserver.errors: SynPS/2 Synaptics TouchPad: Read error 19
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5153 
   vendor                                     SHP
  xserver.version: 2:1.17.1-0ubuntu3.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1507073/+subscriptions


Follow ups