desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jake, thank you for reporting this and helping make Ubuntu better.

As per http://us.acer.com/ac/en/US/content/drivers an update to your
computer's buggy and outdated BIOS is available (1.18). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.18

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1503850

Title:
  I'm at a loss.

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I don't know what the problem is, but at times I can't even bring up
  shutdown menu. This thing keeps darkening and freezing, I know xfinity
  sucks but part of it is this machine.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-66.107-generic 3.13.11-ckt27
  Uname: Linux 3.13.0-66-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Oct  7 12:49:05 2015
  DistUpgraded: 2015-05-07 09:04:05,014 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6310] [1002:9802] (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0520]
  InstallationDate: Installed on 2015-05-07 (153 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  Lsusb:
   Bus 002 Device 002: ID 04fc:2801 Sunplus Technology Co., Ltd 
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer Aspire 5253
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic root=UUID=59ffd65c-0160-476d-8d4e-b170407d1056 ro vesafb.invalid=1 plymouth:debug nopat drm.debug=0xe
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2015-05-07 (153 days ago)
  dmi.bios.date: 02/09/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.06
  dmi.board.name: Aspire 5253
  dmi.board.vendor: Acer
  dmi.board.version: V1.06
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrV1.06:bd02/09/2011:svnAcer:pnAspire5253:pvrV1.06:rvnAcer:rnAspire5253:rvrV1.06:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire 5253
  dmi.product.version: V1.06
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Wed Oct  7 11:10:17 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.7
  xserver.video_driver: radeon

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