desktop-packages team mailing list archive
-
desktop-packages team
-
Mailing list archive
-
Message #143939
[Bug 1507356] [NEW] drivers impresora hp envy 4500 series
Public bug reported:
Ubuntu 15.04 does not recognize my scanner printer the HP ENVY 4500 series (all in one), I installed the latest version of HPLIP-3.15.9 and still not recognize the scanner, the printer works perfectly, showing the error is " hp: / usb / serial ENVY_4500_series = CN57V351MY05X4 ", to run diagnostics on the terminal with HPLIP out the following" Checking for HP Properitery Plugin's ....
No plug-in printers are configured. ".
Please could help me ?. Thank you
HP Linux Imaging and Printing System (ver. 3.15.9)
Diagnse Self Healing Utility Utility and see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Certain conditions under. See COPYING file for more details.
hp-doctor
HP Linux Imaging and Printing System (ver. 3.15.9)
Diagnse Self Healing Utility Utility and see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Certain conditions under. See COPYING file for more details.
Checking for Deprecated items ....
No items are found Deprecated
HPLIP checking for updates ....
HP Linux Imaging and Printing System (ver. 3.15.9)
Upgrade version latest HPLIP see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Certain conditions under. See COPYING file for more details.
Latest version of HPLIP is already installed.
Checking for Dependencies ....
---------------
| INFO SYSTEM |
---------------
Kernel: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux
Host: TANTALO-2
Proc: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux
Distribution: ubuntu 15.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: 3.15.9 HPLIP
HPLIP-Home: / usr / share / hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro version 15.04
Current contents of '/etc/hp/hplip.conf' file:
# Hplip.conf. Generated from hplip.conf.in by configure.
[Hplip]
version = 3.15.9
[Dirs]
home = / usr / share / hplip
run = / var / run
ppd = / usr / share / ppd / HP
ppdbase = / usr / share / ppd
doc = / usr / share / doc / hplip-3.15.9
html = / usr / share / doc / hplip-3.15.9
icon = / usr / share / applications
cupsbackend = / usr / lib / cups / backend
cupsFilter = / usr / lib / cups / filter
DRV = / usr / share / cups / drv / hp
bin = / usr / bin
# Following are determined to values at set time and can not be changed.
[Set]
network-build = yes
libusb01-build = no
pp-build = no
gui-build = yes
scanner-build = yes
fax-build = yes
dbus-build = yes
cups11-build = no
doc-build = yes
shadow-build = no
hpijs-install = no
foomatic-DRV-install = no
foomatic-ppd-install = no
foomatic-rip-hplip-install = no
hpcups-install = yes
cups-DRV-install = yes
cups-ppd-install = no
internal-tag = 3.15.9
restricted-build = no
ui-toolkit = qt4
qt3 = no
qt4 = yes
policy-kit = no
lite-build = no
udev_sysfs_rules = no
hpcups-only-build = no
hpijs-only-build = no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~ / .hplip / hplip.conf' file:
[Upgrade]
notify_upgrade = true
last_upgraded_time = 1445011499
pending_upgrade_time = 0
latest_available_version = 3.15.9
[Settings]
systray_visible = 0
systray_messages = 0
[Last_used]
device_uri = "hp: / usb / serial ENVY_4500_series = CN57V351MY05X4?"
printer_name =
WORKING_DIR =.
[Commands]
scan = / usr / bin / xsane SANE_URI% -V%
[Refresh]
rate = 30
enable = false
type = 1
[Polling]
enable = false
interval = 5
device_list =
[Fax]
voice_phone =
email_address =
[Installation]
date_time = 10/18/15 20:11:42
version = 3.15.9
<Package-name> <Package-desc> <Required / Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.15 OK -
scanimage scanimage - Shell scanning program 1.0.24 1.0 OPTIONAL OK -
xsane xsane - scanner frontend for SANE Graphical 0.9 0.998 OPTIONAL OK -
cups CUPS - Common Unix Printing System 2.0.2 1.1 REQUIRED OK 'Scheduler is running CUPS'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
OPTIONAL -wget network network - 1.16.1 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus - Message bus system REQUIRED - 1.8.12 OK -
-------------------------
| Dependencies General |
-------------------------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
python-dbus DBus Python - Python bindings for DBus REQUIRED 1.2.0 0.80.0 OK -
reportlab ReportLab - PDF library for Python 2.0 3.1.44 OPTIONAL OK -
libnotify python-notify Python - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
4- pyqt4 PyQt Qt interface for Python (for Qt 4.x version) REQUIRED 4.0 4.11.3 OK -
python-xml Python XML libraries REQUIRED - 2.1.0 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image image CUPS - CUPS image development files REQUIRED - 2.0.2 OK -
libnetsnmp libnetsnmp-devel-devel - networking SNMP library development files 5.0.9 5.7.2 REQUIRED OK -
SANE sane-devel - Scanning library development files REQUIRED - 1.0.24 OK -
pil PIL - Python Imaging Library (required for commandline scanning with HP-scan) OPTIONAL - 1.1.7 OK -
python2X or Greater Python 2.2 - 2.2 Python programming language 2.7.9 REQUIRED OK -
PyQt 4 pyqt4-dbus DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.3 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.21 OK -
Python python-devel devel - Python 2.2 development files 2.7.9 REQUIRED OK -
devel- cups-devel CUPS Common Unix Printing System development files REQUIRED - 2.0.2 OK -
SANE heal - Scanning library REQUIRED - 1.0.24 OK -
---------------
| COMPILEDEP |
---------------
libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
gcc gcc - Project GNU C and C ++ Compiler REQUIRED - 4.9.2 OK -
make make - GNU make utility to Maintain groups of programs 3.0 4.0 REQUIRED OK -
----------------------
| Python Extentions |
----------------------
CUPS-Extension cupsext REQUIRED - 3.15.9 OK -
IO-Extension hpmudext REQUIRED - 3.15.9 OK -
-----------------------
| Scan Configuration |
-----------------------
scanext Scan-SANE-Extension REQUIRED - 3.15.9 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.9 OK 'hpaio found in /etc/sane.d/dll.conf'
-----------------------
| Other Dependencies |
-----------------------
------------------------------
| SCANNER DISCOVERED DEVICES |
------------------------------
hpaio `device: / usb / serial ENVY_4500_series = CN57V351MY05X4 'is
ENVY_4500_series Hewlett-Packard all-in-one
--------------------------
| USB DISCOVERED DEVICES |
--------------------------
URI Device Model
-------------------------------- ------------------ -
hp: / usb / serial ENVY_4500_series = HP ENVY 4500 series
CN57V351MY05X4
---------------------------------
| CUPS INSTALLED PRINTER QUEUES |
---------------------------------
ENVY_4500
---------
Type: Printer
Device URI: hp: / usb / serial ENVY_4500_series = CN57V351MY05X4?
PPD: /etc/cups/ppd/ENVY_4500.ppd
PPD Description: HP Envy 4500 Series, hpcups 3.15.9
Printer status: the printer is idle ENVY_4500. activated from Sat October 17, 2015 10:36:51 EST
Communication status: Good
DeskJet HP-720C-
---------------
Type: Unknown
Device URI: usb: // Unknown / Printer
PPD: /etc/cups/ppd/HP-DeskJet-720C.ppd
warning: Failed to read PPD file /etc/cups/ppd/HP-DeskJet-720C.ppd
PPD Description:
Printer status: HP-DeskJet 720C printer-idle. Fri activated from October 16, 2015 12:49:18 EST
warning: HPLIP Printer is not installed. Printers must use the HP or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB ENVY_4500 Required - - OK Node: '/ dev / bus / usb / 001/003' Perm 'root rw- rw- rw- rw- lp r--'
Checking Permissions ....
Permissions are correct.
Checking for Configured Queues ....
warning: ppd = Fail to read / etc / cups / ppd / HP-DeskJet-720C.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-DeskJet-720C.ppd
warning: Could not complete Queue (s) configuration check
Checking for HP Properitery Plugin's ....
No plug-in printers are configured.
Diagnose completed ...
More information on Troubleshooting, How-To's and Support is available
on http://hplipopensource.com/hplip-web/index.html
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Description changed:
- Ubuntu 15.04 no me reconoce el escaner de la impresora HP ENVY 4500 series (todo en uno), he instalado la última versión de HPLIP-3.15.9 y sigue sin reconocerme el escaner, la impresora funciona perfectamente, el error que muestra es: "hp:/usb/ENVY_4500_series?serial=CN57V351MY05X4", al ejecutar el diagnóstico con HPLIP en el terminal sale lo siguiente "Checking for HP Properitery Plugin's....
- No plug-in printers are configured.".
-
- Por favor me podrían ayudar?. Muchas gracias
+
+ Ubuntu 15.04 does not recognize my scanner printer the HP ENVY 4500 series (all in one), I installed the latest version of HPLIP-3.15.9 and still not recognize the scanner, the printer works perfectly, showing the error is " hp: / usb / serial ENVY_4500_series = CN57V351MY05X4 ", to run diagnostics on the terminal with HPLIP out the following" Checking for HP Properitery Plugin's ....
+ No plug-in printers are configured. ".
+
+ Please could help me ?. Thank you
HP Linux Imaging and Printing System (ver. 3.15.9)
- Self Diagnse Utility and Healing Utility ver. 1.0
+ Diagnse Self Healing Utility Utility and see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
- This software comes with ABSOLUTELY NO WARRANTY.
+ This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
- under certain conditions. See COPYING file for more details.
+ Certain conditions under. See COPYING file for more details.
hp-doctor
HP Linux Imaging and Printing System (ver. 3.15.9)
- Self Diagnse Utility and Healing Utility ver. 1.0
+ Diagnse Self Healing Utility Utility and see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
- This software comes with ABSOLUTELY NO WARRANTY.
+ This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
- under certain conditions. See COPYING file for more details.
-
-
- Checking for Deprecated items....
- No Deprecated items are found
-
-
- Checking for HPLIP updates....
+ Certain conditions under. See COPYING file for more details.
+
+
+ Checking for Deprecated items ....
+ No items are found Deprecated
+
+
+ HPLIP checking for updates ....
HP Linux Imaging and Printing System (ver. 3.15.9)
- HPLIP upgrade latest version ver. 1.0
+ Upgrade version latest HPLIP see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
- This software comes with ABSOLUTELY NO WARRANTY.
+ This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
- under certain conditions. See COPYING file for more details.
+ Certain conditions under. See COPYING file for more details.
Latest version of HPLIP is already installed.
- Checking for Dependencies....
-
- ---------------
- | SYSTEM INFO |
- ---------------
-
- Kernel: 3.19.0-30-generic #34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU/Linux
+ Checking for Dependencies ....
+
+ ---------------
+ | INFO SYSTEM |
+ ---------------
+
+ Kernel: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux
Host: TANTALO-2
- Proc: 3.19.0-30-generic #34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU/Linux
+ Proc: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux
Distribution: ubuntu 15.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
- HPLIP-Version: HPLIP 3.15.9
- HPLIP-Home: /usr/share/hplip
- HPLIP-Installation: Auto installation is supported for ubuntu distro 15.04 version
+ HPLIP-Version: 3.15.9 HPLIP
+ HPLIP-Home: / usr / share / hplip
+ HPLIP-Installation: Auto installation is supported for ubuntu distro version 15.04
Current contents of '/etc/hp/hplip.conf' file:
- # hplip.conf. Generated from hplip.conf.in by configure.
-
- [hplip]
- version=3.15.9
-
- [dirs]
- home=/usr/share/hplip
- run=/var/run
- ppd=/usr/share/ppd/HP
- ppdbase=/usr/share/ppd
- doc=/usr/share/doc/hplip-3.15.9
- html=/usr/share/doc/hplip-3.15.9
- icon=/usr/share/applications
- cupsbackend=/usr/lib/cups/backend
- cupsfilter=/usr/lib/cups/filter
- drv=/usr/share/cups/drv/hp
- bin=/usr/bin
-
- # Following values are determined at configure time and cannot be changed.
- [configure]
- network-build=yes
- libusb01-build=no
- pp-build=no
- gui-build=yes
- scanner-build=yes
- fax-build=yes
- dbus-build=yes
- cups11-build=no
- doc-build=yes
- shadow-build=no
- hpijs-install=no
- foomatic-drv-install=no
- foomatic-ppd-install=no
- foomatic-rip-hplip-install=no
- hpcups-install=yes
- cups-drv-install=yes
- cups-ppd-install=no
- internal-tag=3.15.9
- restricted-build=no
- ui-toolkit=qt4
- qt3=no
- qt4=yes
- policy-kit=no
- lite-build=no
- udev_sysfs_rules=no
- hpcups-only-build=no
- hpijs-only-build=no
+ # Hplip.conf. Generated from hplip.conf.in by configure.
+
+ [Hplip]
+ version = 3.15.9
+
+ [Dirs]
+ home = / usr / share / hplip
+ run = / var / run
+ ppd = / usr / share / ppd / HP
+ ppdbase = / usr / share / ppd
+ doc = / usr / share / doc / hplip-3.15.9
+ html = / usr / share / doc / hplip-3.15.9
+ icon = / usr / share / applications
+ cupsbackend = / usr / lib / cups / backend
+ cupsFilter = / usr / lib / cups / filter
+ DRV = / usr / share / cups / drv / hp
+ bin = / usr / bin
+
+ # Following are determined to values at set time and can not be changed.
+ [Set]
+ network-build = yes
+ libusb01-build = no
+ pp-build = no
+ gui-build = yes
+ scanner-build = yes
+ fax-build = yes
+ dbus-build = yes
+ cups11-build = no
+ doc-build = yes
+ shadow-build = no
+ hpijs-install = no
+ foomatic-DRV-install = no
+ foomatic-ppd-install = no
+ foomatic-rip-hplip-install = no
+ hpcups-install = yes
+ cups-DRV-install = yes
+ cups-ppd-install = no
+ internal-tag = 3.15.9
+ restricted-build = no
+ ui-toolkit = qt4
+ qt3 = no
+ qt4 = yes
+ policy-kit = no
+ lite-build = no
+ udev_sysfs_rules = no
+ hpcups-only-build = no
+ hpijs-only-build = no
Current contents of '/var/lib/hp/hplip.state' file:
- Plugins are not installed. Could not access file: No existe el archivo o el directorio
-
- Current contents of '~/.hplip/hplip.conf' file:
- [upgrade]
+ Plugins are not installed. Could not access file: No such file or directory
+
+ Current contents of '~ / .hplip / hplip.conf' file:
+ [Upgrade]
notify_upgrade = true
last_upgraded_time = 1445011499
pending_upgrade_time = 0
latest_available_version = 3.15.9
- [settings]
+ [Settings]
systray_visible = 0
systray_messages = 0
- [last_used]
- device_uri = "hp:/usb/ENVY_4500_series?serial=CN57V351MY05X4"
- printer_name =
- working_dir = .
-
- [commands]
- scan = /usr/bin/xsane -V %SANE_URI%
-
- [refresh]
+ [Last_used]
+ device_uri = "hp: / usb / serial ENVY_4500_series = CN57V351MY05X4?"
+ printer_name =
+ WORKING_DIR =.
+
+ [Commands]
+ scan = / usr / bin / xsane SANE_URI% -V%
+
+ [Refresh]
rate = 30
enable = false
type = 1
- [polling]
+ [Polling]
enable = false
interval = 5
- device_list =
-
- [fax]
- voice_phone =
- email_address =
-
- [installation]
- date_time = 18/10/15 20:11:42
+ device_list =
+
+ [Fax]
+ voice_phone =
+ email_address =
+
+ [Installation]
+ date_time = 10/18/15 20:11:42
version = 3.15.9
- <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-
- --------------------------
- | External Dependencies |
- --------------------------
-
- gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.15 OK -
- scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.24 OK -
- xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
- cups CUPS - Common Unix Printing System REQUIRED 1.1 2.0.2 OK 'CUPS Scheduler is running'
- policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
- network network -wget OPTIONAL - 1.16.1 OK -
- avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
- dbus DBus - Message bus system REQUIRED - 1.8.12 OK -
+ <Package-name> <Package-desc> <Required / Optional> <Min-Version> <Installed-Version> <Status> <Comment>
+
+ --------------------------
+ | External Dependencies |
+ --------------------------
+
+ gs Ghostscript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.15 OK -
+ scanimage scanimage - Shell scanning program 1.0.24 1.0 OPTIONAL OK -
+ xsane xsane - scanner frontend for SANE Graphical 0.9 0.998 OPTIONAL OK -
+ cups CUPS - Common Unix Printing System 2.0.2 1.1 REQUIRED OK 'Scheduler is running CUPS'
+ policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
+ OPTIONAL -wget network network - 1.16.1 OK -
+ avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
+ dbus DBus - Message bus system REQUIRED - 1.8.12 OK -
-------------------------
- | General Dependencies |
+ | Dependencies General |
-------------------------
- libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
- python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
- reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.1.44 OK -
- python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
- pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.3 OK -
- python-xml Python XML libraries REQUIRED - 2.1.0 OK -
- libusb libusb - USB library REQUIRED - 1.0 OK -
- cups-image CUPS image - CUPS image development files REQUIRED - 2.0.2 OK -
- libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK -
- sane-devel SANE - Scanning library development files REQUIRED - 1.0.24 OK -
- pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
- python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.9 OK -
- pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.3 OK -
- libjpeg libjpeg - JPEG library REQUIRED - - OK -
- libpthread libpthread - POSIX threads library REQUIRED - 2.21 OK -
- python-devel Python devel - Python development files REQUIRED 2.2 2.7.9 OK -
- cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.0.2 OK -
- sane SANE - Scanning library REQUIRED - 1.0.24 OK -
-
- ---------------
- | COMPILEDEP |
- ---------------
-
- libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
- gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.9.2 OK -
- make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.0 OK -
+ libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
+ python-dbus DBus Python - Python bindings for DBus REQUIRED 1.2.0 0.80.0 OK -
+ reportlab ReportLab - PDF library for Python 2.0 3.1.44 OPTIONAL OK -
+ libnotify python-notify Python - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
+ 4- pyqt4 PyQt Qt interface for Python (for Qt 4.x version) REQUIRED 4.0 4.11.3 OK -
+ python-xml Python XML libraries REQUIRED - 2.1.0 OK -
+ libusb libusb - USB library REQUIRED - 1.0 OK -
+ cups-image image CUPS - CUPS image development files REQUIRED - 2.0.2 OK -
+ libnetsnmp libnetsnmp-devel-devel - networking SNMP library development files 5.0.9 5.7.2 REQUIRED OK -
+ SANE sane-devel - Scanning library development files REQUIRED - 1.0.24 OK -
+ pil PIL - Python Imaging Library (required for commandline scanning with HP-scan) OPTIONAL - 1.1.7 OK -
+ python2X or Greater Python 2.2 - 2.2 Python programming language 2.7.9 REQUIRED OK -
+ PyQt 4 pyqt4-dbus DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.3 OK -
+ libjpeg libjpeg - JPEG library REQUIRED - - OK -
+ libpthread libpthread - POSIX threads library REQUIRED - 2.21 OK -
+ Python python-devel devel - Python 2.2 development files 2.7.9 REQUIRED OK -
+ devel- cups-devel CUPS Common Unix Printing System development files REQUIRED - 2.0.2 OK -
+ SANE heal - Scanning library REQUIRED - 1.0.24 OK -
+
+ ---------------
+ | COMPILEDEP |
+ ---------------
+
+ libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
+ gcc gcc - Project GNU C and C ++ Compiler REQUIRED - 4.9.2 OK -
+ make make - GNU make utility to Maintain groups of programs 3.0 4.0 REQUIRED OK -
----------------------
- | Python Extentions |
+ | Python Extentions |
----------------------
- cupsext CUPS-Extension REQUIRED - 3.15.9 OK -
- hpmudext IO-Extension REQUIRED - 3.15.9 OK -
-
- -----------------------
- | Scan Configuration |
- -----------------------
-
- scanext Scan-SANE-Extension REQUIRED - 3.15.9 OK -
- hpaio HPLIP-SANE-Backend REQUIRED - 3.15.9 OK 'hpaio found in /etc/sane.d/dll.conf'
-
- -----------------------
- | Other Dependencies |
+ CUPS-Extension cupsext REQUIRED - 3.15.9 OK -
+ IO-Extension hpmudext REQUIRED - 3.15.9 OK -
+
+ -----------------------
+ | Scan Configuration |
+ -----------------------
+
+ scanext Scan-SANE-Extension REQUIRED - 3.15.9 OK -
+ hpaio HPLIP-SANE-Backend REQUIRED - 3.15.9 OK 'hpaio found in /etc/sane.d/dll.conf'
+
+ -----------------------
+ | Other Dependencies |
-----------------------
------------------------------
- | DISCOVERED SCANNER DEVICES |
+ | SCANNER DISCOVERED DEVICES |
------------------------------
- device `hpaio:/usb/ENVY_4500_series?serial=CN57V351MY05X4' is a Hewlett-
- Packard ENVY_4500_series all-in-one
-
-
- --------------------------
- | DISCOVERED USB DEVICES |
- --------------------------
-
- Device URI Model
- -------------------------------- -------------------
- hp:/usb/ENVY_4500_series?serial= HP ENVY 4500 series
- CN57V351MY05X4
+ hpaio `device: / usb / serial ENVY_4500_series = CN57V351MY05X4 'is
+ ENVY_4500_series Hewlett-Packard all-in-one
+
+
+ --------------------------
+ | USB DISCOVERED DEVICES |
+ --------------------------
+
+ URI Device Model
+ -------------------------------- ------------------ -
+ hp: / usb / serial ENVY_4500_series = HP ENVY 4500 series
+ CN57V351MY05X4
---------------------------------
- | INSTALLED CUPS PRINTER QUEUES |
+ | CUPS INSTALLED PRINTER QUEUES |
---------------------------------
ENVY_4500
---------
Type: Printer
- Device URI: hp:/usb/ENVY_4500_series?serial=CN57V351MY05X4
+ Device URI: hp: / usb / serial ENVY_4500_series = CN57V351MY05X4?
PPD: /etc/cups/ppd/ENVY_4500.ppd
PPD Description: HP Envy 4500 Series, hpcups 3.15.9
- Printer status: la impresora ENVY_4500 está inactiva. activada desde sáb 17 oct 2015 10:36:51 CEST
+ Printer status: the printer is idle ENVY_4500. activated from Sat October 17, 2015 10:36:51 EST
Communication status: Good
- HP-DeskJet-720C
+ DeskJet HP-720C-
---------------
Type: Unknown
- Device URI: usb://Unknown/Printer
+ Device URI: usb: // Unknown / Printer
PPD: /etc/cups/ppd/HP-DeskJet-720C.ppd
- warning: Failed to read /etc/cups/ppd/HP-DeskJet-720C.ppd ppd file
- PPD Description:
- Printer status: la impresora HP-DeskJet-720C está inactiva. activada desde vie 16 oct 2015 12:49:18 CEST
- warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
+ warning: Failed to read PPD file /etc/cups/ppd/HP-DeskJet-720C.ppd
+ PPD Description:
+ Printer status: HP-DeskJet 720C printer-idle. Fri activated from October 16, 2015 12:49:18 EST
+ warning: HPLIP Printer is not installed. Printers must use the HP or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
- USB ENVY_4500 Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- rw- rw- r--'
+ USB ENVY_4500 Required - - OK Node: '/ dev / bus / usb / 001/003' Perm 'root rw- rw- rw- rw- lp r--'
- Checking Permissions....
+ Checking Permissions ....
Permissions are correct.
- Checking for Configured Queues....
- warning: Fail to read ppd=/etc/cups/ppd/HP-DeskJet-720C.ppd file
+ Checking for Configured Queues ....
+ warning: ppd = Fail to read / etc / cups / ppd / HP-DeskJet-720C.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-DeskJet-720C.ppd
- warning: Could not complete Queue(s) configuration check
-
-
- Checking for HP Properitery Plugin's....
+ warning: Could not complete Queue (s) configuration check
+
+
+ Checking for HP Properitery Plugin's ....
No plug-in printers are configured.
- Diagnose completed...
-
-
- More information on Troubleshooting,How-To's and Support is available on
- http://hplipopensource.com/hplip-web/index.html
+ Diagnose completed ...
+
+
+ More information on Troubleshooting, How-To's and Support is available
+ on http://hplipopensource.com/hplip-web/index.html
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1507356
Title:
drivers impresora hp envy 4500 series
Status in hplip package in Ubuntu:
New
Bug description:
Ubuntu 15.04 does not recognize my scanner printer the HP ENVY 4500 series (all in one), I installed the latest version of HPLIP-3.15.9 and still not recognize the scanner, the printer works perfectly, showing the error is " hp: / usb / serial ENVY_4500_series = CN57V351MY05X4 ", to run diagnostics on the terminal with HPLIP out the following" Checking for HP Properitery Plugin's ....
No plug-in printers are configured. ".
Please could help me ?. Thank you
HP Linux Imaging and Printing System (ver. 3.15.9)
Diagnse Self Healing Utility Utility and see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Certain conditions under. See COPYING file for more details.
hp-doctor
HP Linux Imaging and Printing System (ver. 3.15.9)
Diagnse Self Healing Utility Utility and see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Certain conditions under. See COPYING file for more details.
Checking for Deprecated items ....
No items are found Deprecated
HPLIP checking for updates ....
HP Linux Imaging and Printing System (ver. 3.15.9)
Upgrade version latest HPLIP see. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software Comes With ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Certain conditions under. See COPYING file for more details.
Latest version of HPLIP is already installed.
Checking for Dependencies ....
---------------
| INFO SYSTEM |
---------------
Kernel: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux
Host: TANTALO-2
Proc: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux
Distribution: ubuntu 15.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: 3.15.9 HPLIP
HPLIP-Home: / usr / share / hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro version 15.04
Current contents of '/etc/hp/hplip.conf' file:
# Hplip.conf. Generated from hplip.conf.in by configure.
[Hplip]
version = 3.15.9
[Dirs]
home = / usr / share / hplip
run = / var / run
ppd = / usr / share / ppd / HP
ppdbase = / usr / share / ppd
doc = / usr / share / doc / hplip-3.15.9
html = / usr / share / doc / hplip-3.15.9
icon = / usr / share / applications
cupsbackend = / usr / lib / cups / backend
cupsFilter = / usr / lib / cups / filter
DRV = / usr / share / cups / drv / hp
bin = / usr / bin
# Following are determined to values at set time and can not be changed.
[Set]
network-build = yes
libusb01-build = no
pp-build = no
gui-build = yes
scanner-build = yes
fax-build = yes
dbus-build = yes
cups11-build = no
doc-build = yes
shadow-build = no
hpijs-install = no
foomatic-DRV-install = no
foomatic-ppd-install = no
foomatic-rip-hplip-install = no
hpcups-install = yes
cups-DRV-install = yes
cups-ppd-install = no
internal-tag = 3.15.9
restricted-build = no
ui-toolkit = qt4
qt3 = no
qt4 = yes
policy-kit = no
lite-build = no
udev_sysfs_rules = no
hpcups-only-build = no
hpijs-only-build = no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~ / .hplip / hplip.conf' file:
[Upgrade]
notify_upgrade = true
last_upgraded_time = 1445011499
pending_upgrade_time = 0
latest_available_version = 3.15.9
[Settings]
systray_visible = 0
systray_messages = 0
[Last_used]
device_uri = "hp: / usb / serial ENVY_4500_series = CN57V351MY05X4?"
printer_name =
WORKING_DIR =.
[Commands]
scan = / usr / bin / xsane SANE_URI% -V%
[Refresh]
rate = 30
enable = false
type = 1
[Polling]
enable = false
interval = 5
device_list =
[Fax]
voice_phone =
email_address =
[Installation]
date_time = 10/18/15 20:11:42
version = 3.15.9
<Package-name> <Package-desc> <Required / Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.15 OK -
scanimage scanimage - Shell scanning program 1.0.24 1.0 OPTIONAL OK -
xsane xsane - scanner frontend for SANE Graphical 0.9 0.998 OPTIONAL OK -
cups CUPS - Common Unix Printing System 2.0.2 1.1 REQUIRED OK 'Scheduler is running CUPS'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
OPTIONAL -wget network network - 1.16.1 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus - Message bus system REQUIRED - 1.8.12 OK -
-------------------------
| Dependencies General |
-------------------------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
python-dbus DBus Python - Python bindings for DBus REQUIRED 1.2.0 0.80.0 OK -
reportlab ReportLab - PDF library for Python 2.0 3.1.44 OPTIONAL OK -
libnotify python-notify Python - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
4- pyqt4 PyQt Qt interface for Python (for Qt 4.x version) REQUIRED 4.0 4.11.3 OK -
python-xml Python XML libraries REQUIRED - 2.1.0 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image image CUPS - CUPS image development files REQUIRED - 2.0.2 OK -
libnetsnmp libnetsnmp-devel-devel - networking SNMP library development files 5.0.9 5.7.2 REQUIRED OK -
SANE sane-devel - Scanning library development files REQUIRED - 1.0.24 OK -
pil PIL - Python Imaging Library (required for commandline scanning with HP-scan) OPTIONAL - 1.1.7 OK -
python2X or Greater Python 2.2 - 2.2 Python programming language 2.7.9 REQUIRED OK -
PyQt 4 pyqt4-dbus DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.3 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.21 OK -
Python python-devel devel - Python 2.2 development files 2.7.9 REQUIRED OK -
devel- cups-devel CUPS Common Unix Printing System development files REQUIRED - 2.0.2 OK -
SANE heal - Scanning library REQUIRED - 1.0.24 OK -
---------------
| COMPILEDEP |
---------------
libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
gcc gcc - Project GNU C and C ++ Compiler REQUIRED - 4.9.2 OK -
make make - GNU make utility to Maintain groups of programs 3.0 4.0 REQUIRED OK -
----------------------
| Python Extentions |
----------------------
CUPS-Extension cupsext REQUIRED - 3.15.9 OK -
IO-Extension hpmudext REQUIRED - 3.15.9 OK -
-----------------------
| Scan Configuration |
-----------------------
scanext Scan-SANE-Extension REQUIRED - 3.15.9 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.9 OK 'hpaio found in /etc/sane.d/dll.conf'
-----------------------
| Other Dependencies |
-----------------------
------------------------------
| SCANNER DISCOVERED DEVICES |
------------------------------
hpaio `device: / usb / serial ENVY_4500_series = CN57V351MY05X4 'is
ENVY_4500_series Hewlett-Packard all-in-one
--------------------------
| USB DISCOVERED DEVICES |
--------------------------
URI Device Model
-------------------------------- ------------------ -
hp: / usb / serial ENVY_4500_series = HP ENVY 4500 series
CN57V351MY05X4
---------------------------------
| CUPS INSTALLED PRINTER QUEUES |
---------------------------------
ENVY_4500
---------
Type: Printer
Device URI: hp: / usb / serial ENVY_4500_series = CN57V351MY05X4?
PPD: /etc/cups/ppd/ENVY_4500.ppd
PPD Description: HP Envy 4500 Series, hpcups 3.15.9
Printer status: the printer is idle ENVY_4500. activated from Sat October 17, 2015 10:36:51 EST
Communication status: Good
DeskJet HP-720C-
---------------
Type: Unknown
Device URI: usb: // Unknown / Printer
PPD: /etc/cups/ppd/HP-DeskJet-720C.ppd
warning: Failed to read PPD file /etc/cups/ppd/HP-DeskJet-720C.ppd
PPD Description:
Printer status: HP-DeskJet 720C printer-idle. Fri activated from October 16, 2015 12:49:18 EST
warning: HPLIP Printer is not installed. Printers must use the HP or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB ENVY_4500 Required - - OK Node: '/ dev / bus / usb / 001/003' Perm 'root rw- rw- rw- rw- lp r--'
Checking Permissions ....
Permissions are correct.
Checking for Configured Queues ....
warning: ppd = Fail to read / etc / cups / ppd / HP-DeskJet-720C.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-DeskJet-720C.ppd
warning: Could not complete Queue (s) configuration check
Checking for HP Properitery Plugin's ....
No plug-in printers are configured.
Diagnose completed ...
More information on Troubleshooting, How-To's and Support is available
on http://hplipopensource.com/hplip-web/index.html
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1507356/+subscriptions
