desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

yaron idan, thank you for reporting this and helping make Ubuntu better.

As per http://www.dell.com/support/home/us/en/19/product-
support/product/optiplex-7010/drivers/advanced an update to your
computer's buggy and outdated BIOS is available (A20). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a20

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1505226

Title:
  computer freezes, mouse cursor still moves

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Every few hours the entire system freezes, only the mouse cursor keeps
  moving, but clicks do not elicit any response.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Oct 12 15:52:22 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   NVIDIA Corporation GF119 [GeForce GT 610] [10de:104a] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Gigabyte Technology Co., Ltd Device [1458:3549]
  InstallationDate: Installed on 2015-09-21 (20 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Dell Inc. OptiPlex 7010
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=413440b1-38ad-4eb1-bc04-39839a1a38dd ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/09/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 0GY6Y8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA16:bd09/09/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0GY6Y8:rvrA02:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 7010
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Mon Oct 12 14:55:15 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Logitech USB Optical Mouse MOUSE, id 8
   input        LITEON Technology USB Multimedia Keyboard KEYBOARD, id 9
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
  xserver.video_driver: nouveau

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