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[Bug 1507760] Re: hpcups assert failure: *** Error in `ENVY_4500': free(): invalid next size (normal): 0x00000000008a9ad0 ***

 

** Information type changed from Private to Public

** Also affects: hplip
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1507760

Title:
  hpcups assert failure: *** Error in `ENVY_4500': free(): invalid next
  size (normal): 0x00000000008a9ad0 ***

Status in HPLIP:
  New
Status in hplip package in Ubuntu:
  New

Bug description:
  I am not sure what happened. I was printing a PDF and it did not
  print. When I restarted the job in the Ubuntu print queue it printed.
  Yet it still showed up in the HP control application

  ProblemType: Crash
  DistroRelease: Ubuntu 15.10
  Package: printer-driver-hpcups 3.15.7-0ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu2
  Architecture: amd64
  AssertionMessage: *** Error in `ENVY_4500': free(): invalid next size (normal): 0x00000000008a9ad0 ***
  CupsErrorLog:
   
  Date: Sun Oct 18 18:17:56 2015
  ExecutablePath: /usr/lib/cups/filter/hpcups
  InstallationDate: Installed on 2013-09-04 (774 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
  Lpstat: device for ENVY_4500: hp:/usb/ENVY_4500_series?serial=CN52A221M405X4
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: ENVY_4500: HP Envy 4500 Series, hpcups 3.15.7
  ProcCmdline: ENVY_4500 3080 john GoalHelpingStudentsSetandReachGoals\ (1).pdf 1 InputSlot=Auto\ number-up=1\ MediaType=Plain\ PageSize=Letter\ OutputMode=FastDraft\ ColorModel=RGB\ Duplex=DuplexNoTumble\ job-uuid=urn:uuid:b2b3288c-65ab-352f-6eff-38024baa02d4\ job-originating-host-name=localhost\ date-time-at-creation=\ date-time-at-processing=\ time-at-creation=1445206664\ time-at-processing=1445206664
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=7e097e28-bd74-4562-a579-d22599c1c2ba ro quiet splash vt.handoff=7
  Signal: 6
  SourcePackage: hplip
  StacktraceTop:
   __libc_message (do_abort=do_abort@entry=1, fmt=fmt@entry=0x7f4464e941a8 "*** Error in `%s': %s: 0x%s ***\n") at ../sysdeps/posix/libc_fatal.c:175
   malloc_printerr (ptr=<optimized out>, str=0x7f4464e94300 "free(): invalid next size (normal)", action=1) at malloc.c:4965
   _int_free (av=<optimized out>, p=<optimized out>, have_lock=0) at malloc.c:3834
   __GI___libc_free (mem=<optimized out>) at malloc.c:2950
   ?? ()
  Title: hpcups assert failure: *** Error in `ENVY_4500': free(): invalid next size (normal): 0x00000000008a9ad0 ***
  UpgradeStatus: Upgraded to wily on 2015-10-12 (6 days ago)
  UserGroups:
   
  dmi.bios.date: 02/01/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1001
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-V LK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd02/01/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VLK:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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